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Mercer Alexander MD
- Doctors
- Woodstock, GA
About this business
Dr. Alexander J Mercer, MD is a Doctor primarily located in Woodstock, GA. He has 44 years of experience. His specialties include Psychiatry and Neurology. He speaks English.
Location details
418 Creekstone Ridge, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pros: Easy to get an appointment, they get you in very fast. CONS: Doesn't seem to care, seems VERY Detached from patients, tells you up front, don't call me after hours or on weekends just go to emergency room. Which technically, I wouldn't have called him unless I felt I was having problems from a medication he prescribed. He seems more interested in just running a prescription writing service. He may be an excellent doctor and very intellectual man, but it is apparent that he doesn't really care about you.I went there thr... read more
Felt like a chiropractor's office as he seems to emphasize return visits and payments over treatment. He WILL NOT call in refills without either an office visit or $45 charge and will not give more than a 30 day prescription even on non-class III drugs; wanted $50 to copy records. Changed to a more pocketbook-friendly MD.
Did you experience unnecessary pain during your visit? No Did this psychiatrist have an entertaining selection of waiting room magazines? No, there weren't many to choose from Did this psychiatrist listen to your input and concerns? Yes Was this psychiatrist's office easy to locate? Only with clear directions
They have really great customer service here. They always put their customers first, regardless of the situation. I appreciated that they explained my treatment's risks and benefits. I felt a lot more informed. They've helped me make a little progress during my sessions, but I was hoping for something better. I feel like I could have improved a lot more.
Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable Is this business handicap-accessible? Yes, it was handicap-accessible Did this provider seem up-to-date with the current advancements in their field? They seemed to know enough How would you compare this provider to others in his/her field that you have visited? Fairly Average Did this provider use excessive foul language? Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here? Yes, there is a definite trend of overbooking here Did they follow up with you after your appointment? No. I still haven't talked to them. Was this provider's office easy to locate? I got lost, but eventually found it
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Does this provider offer flexible appointment times? Somewhat, but it's still difficult to get an appointment Did this provider seem well-trained and experienced? Yes, they seemed very qualified Did you have to wait long after you arrived for your appointment? Yes, I had to wait quite a while Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible,... read more
Did this provider have reasonable prices? No, it was expensive. Does this provider have helpful information available online? No, just a basic listings page Did this provider listen to your input and concerns? Yes
I didn't have to wait in their waiting room at all. They were ready for me right when I got there. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I feel like they go out of their wa... read more
Frequently asked questions about Mercer Alexander MD
How is Mercer Alexander MD rated?
Mercer Alexander MD has a 2.8 star rating with 40 reviews.
When is Mercer Alexander MD open?
Mercer Alexander MD is open now. It will close at 6:00 p.m.
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