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Mercedes-Benz of Winston-Salem

4.8

About this business

Location details

691 Jonestown Rd, Winston-Salem, NC, 27103, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.82,431 reviews
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Jacky A.'s profile image
Jacky A. 
3 years ago

During a service visit late Summer I was informed that I needed new brakes and rotors. I scheduled a service visit for mid October and I arrived promptly for my appointment. I was informed that not all the parts were available and I would have to come back. I may accept the parts shortage but NOT the dealership not calling me before hand. I was ASSURED that the parts would be available in 3-4 days and hence I scheduled another appointment which was for this past Wednesday. Once AGAIN! NO parts and NO prior phon... read more

Jacky A.'s profile image
Jacky A. 
3 years ago

Interesting that most of the reviews are positive. NOT my experience and will share the facts. During a scheduled service visit this Summer I was informed that I needed new brakes and rotors. I scheduled an appointment which was for 2 weeks ago. I arrived promptly and very soon later was informed that "somehow" not all the parts were available. The service department ASSURED me that the parts would be available in 3-4 days. I scheduled an appointment for 10 days later, today. Once AGAIN, parts not available. W... read more

Frequently asked questions about Mercedes-Benz of Winston-Salem

How is Mercedes-Benz of Winston-Salem rated?

Mercedes-Benz of Winston-Salem has a 4.8 star rating with 2,431 reviews. 

When is Mercedes-Benz of Winston-Salem open?

Mercedes-Benz of Winston-Salem is open now. It will close at 6:00 p.m.  

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