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Mercedes-Benz of Westwood

4.5
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About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

425 Providence Hwy, Westwood, MA, 02090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.53,175 reviews
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Mavernie L.'s profile image
Mavernie L. 
on Birdeye

a year ago

My name is Mavernie.On December 27,2018 my c300 was towed to Mercedes Benz of Westwood, for not starting issues. It was diagnose as a steering Lock problem, which was replace. At the time we had many issues and disagreements, but I have to say that these issues was handled in such a professional manner.And always with a calm and very respectful tone by the three individuals that I was assigned to work with.After my Vehicle was picked up, I notice many issues pop up that was not there prior to the Vehicle being brought in t... read more

Maura B.'s profile image
Maura B. 
on Birdeye

a year ago

Terrible Experience. Bought a car in September. Canceled 2 warranties 2 days later (within time frame) and still have not received the money. Manager has never returned my emails. They tell me they can't call the warranty department. They can only email them. It says it is "in process". I can't believe they are in business. I have never had a worse experience. I also can't believe the stars they get. They must delete the bad ones. I have never written a review before but felt compelled. 

D A.'s profile image
D A. 
on Birdeye

a year ago

BUYER BE AWARE Absolutely the WORST experience I have ever had with a car dealership. I purchased a "Certified Pre-Owned" Mercedes from Mercedes-Benz of Westwood and later found out the automobile was involved in a car accident and sustained frame damage. Furthermore, the car was fixed in the Prime collision center in which Prime motor group owns along with Mercedes Benz Westwood, then re-conditioned the vehicle for resale at their facility in Westwood, so the vehicle never left their possession. Absolutely none of these de... read more

Eleanor B.'s profile image
Eleanor B. 
on Birdeye

a year ago

I have just purchased a 2017 Mercedes Benz, and I was very impressed with Sales Associate Thanh Nguyen! He is awesome! Thanh made my sales purchase to be a very comfortable transaction. My husband is also interested in purchasing a Mercedes Benz, and would like to have Thanh Nguyen assist him with his purchase! Thanks you Thanh! 👍👍 Eleanor B. 

Prakash T.'s profile image
Prakash T. 
on Birdeye

a year ago

Complete rip-off!! I recently got my MB S430 serviced at this car dealer. My service advisor, Alfred Erdos, was more like sleazy car salesman than a service advisor. First he overcharged with for a diagnostic service. Then he gave me an inflated cost estimate of $2600 for replacing the ignition module. And he made excuses whenever I asked for detailed explanation of price or estimate. Throughout the experience I felt like was being taken for a ride and getting charged for unnecessary service or repair. Stay away from this c... read more

Frequently asked questions about Mercedes-Benz of Westwood

How is Mercedes-Benz of Westwood rated?

Mercedes-Benz of Westwood has a 4.5 star rating with 3,175 reviews. 

When is Mercedes-Benz of Westwood open?

Mercedes-Benz of Westwood is closed now. It will open on Thursday at 9:00 a.m. 

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