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Mercedes-Benz of Sugar Land
- Car Dealers
- Sugar Land, TX
About this business
Location details
15625 Southwest Fwy, Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Just purchased my new Mercedes E450 from Mercedes-Benz of Roanoke and the entire experience was exceptional from start to finish. From the initial test drive to the final delivery of the vehicle, everything was handled professionally, smoothly, and without pressure. A huge shoutout to Tyler and Mel for going above and beyond throughout the process. They were knowledgeable, responsive, and genuinely made the experience enjoyable. They took the time to answer every question, kept me informed every step of the way, and made su... read more
I never thought I'd write a 5 star review for a car dealer. Special thanks to Graham & Dan (nice video) in service and Athenia in finance for a good experience with transmission (partial A8) service. The waiting area reminded me of an airport lounge: Great coffee & snacks (and I was pleasantly surprised to see programs from The Masters golf event in Georgia - MB is the sponsor). I have recommended the dealership's service department to friends. I'm a new Mercedes Benz owner and look forward to returning (even for just a cup ... read more
feel totally ripped off by the Service Advisor, Adam Beckman. My Mercedes Sprinter went into "limp mode" 20 miles outside of O'Fallon. I pulled into a truck stop and they did a Computer engine scan. Truck mechanic said we needed a Mercedes dealer for maintenance. Adam Beckman at Plaza Mercedes in O'Fallon said if you start it 3 times and the "Check Engine" light will go out (wrong). The Mechanic took it back and "reset" the CE Light and said "it is fine now go on your trip." We left and 5 miles away it goes back into Limp M... read more
I dropped my car off on Friday, it's been one week and nothing has been. Done to my car
I bought my first Mercedes here in 1991. My experience with service was always excellent until last year when my 2023 Mercedes PANIC STOPPED in traffic. My usual service reps had quit and I was assigned to James Fantone. I explained the frightening experience we had with the car the day before and HE SAID WE WOULD HAVE TO PAY FOR AN INSPECTION even though the car was fully covered by the Warranty. The Service Manager overrode that decision in short order! I went back for a routine service last week and, unfortunately was ass... read more
I want let people know at dealership of Mercedes my experience has lot trouble of phone calls just go to voicemail while even one person name Jae a used car salesman was the only person helping even on his off day I would text about the issues and he would text back and keep me posted on working on issue even had problem with documents but he even help me with another issue but was off of three days and still managed to help me I’m give five stars to a used car salesman whom alway there and never complaint just help the cu... read more
I purchased a 2023 BMW 740i from this dealership. It had a ding on the carfax, but was told it was just a cosmetic incident by the salesman. After being assured that some of the imperfections would be taken care of like a front tire and alignment I agreed to purchased the vehicle. The salesman told me a appointment was made and the details would be handled. I drove the vehicle home that night (Saturday) and had to return it the next business day (Monday). I felt it needed the alignment and tire asap. When I dropped it off th... read more
My experience at this dealership was great. Zach and Brandon were awesome to work with and helped us through the process of purchasing our new vehicle. I would highly recommend them!
Archie and Leo were great to deal with, Im from CT and my son found a car from their website and we called and spoke with Archie and made this experience amazing. I never bought a car without test driving it. But I trusted Archie. So I bought it and got it delivered to us when they said, My son was super excited, When we got the car my son took it for a drive and said it feels like the alignment is off, so I brought it to my mechanic and he agreed with that and also found a groove in the brake drum. So i called Archie and h... read more
Frequently asked questions about Mercedes-Benz of Sugar Land
How is Mercedes-Benz of Sugar Land rated?
Mercedes-Benz of Sugar Land has a 4 star rating with 2,067 reviews.
When is Mercedes-Benz of Sugar Land open?
Mercedes-Benz of Sugar Land is closed now. It will open tomorrow at 8:00 a.m.
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