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Mercedes-Benz of Sugar Land
- Car Dealers
- Sugar Land, TX
About this business
Mercedes-Benz of Sugar Land has been family-owned and operated since 2003, and we’ve done everything we can to maintain a cordial, friendly environment while also meeting the highest standards of excellence in terms of selection, service, and a premium facility. At Mercedes-Benz of Sugar Land, we understand the importance of your vehicle more than anyone. Mercedes-Benz ownership is a milestone in the lives of many and we are honored that you’ve chosen to share that experience with us. In order to express our grat... read more
Location details
15625 Southwest Fwy, Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Mercedes-Benz of Sugar Land deserves ZERO stars!!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. There is an overall nonchalant careless attitude! On May 16, 2025, we visited the dealership to possibly trade-in our G-Wagon. The salesman lied about the value of our 2025 G550 Brilliant Blue G-Wagon trade-in just to make a sale. The salesman told us where they would list our vehicle in the $150,000's (in essence means $159,999.99 m... read more
This dealership deserves ZERO stars!!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. There is an overall nonchalant careless attitude! The salesman lied about the value of our trade-in just to make a sale. The salesman told us where they would list our vehicle and completed lie to us to devalue our trade by $10,000 just to make a sale! We only had the new vehicle two weeks now and only put 290 miles on it and literally just trie... read more
Do Not buy a car from Sugar Land Mercedes. I bought an SL convertible with extremely low mileage and it is certified and still has its new car warranty. As I was driving back to DFW, check engine light came on and service due over 365 days… an hour after I left. The Sales Manager stated when I called “ it’s certified get it fixed yourself “.After getting Mercedes involved, and having another Mercedes dealership lookat it. The car had never been serviced or updated but it was sold to me as certified. The Mercedes dealers... read more
tay Away from Mercedes Benz of Sugarland if You are African American unless you want to be spend money and be insulted and treated like a second-class citizen! They discriminate at this establishment on multiple levels. I am so upset this evening after being treated so disrespectfully for quite a while but tonight from the service representative Steven Ho to the service manager Brian Ron who threatened to take all the parts out of my car that had been placed. Let me first say I have been a customer at this establishment sinc... read more
Awful experience buying a used Mercedes. These people seemed nice at first but they aren't out for you and refuse to do the right thing. Tom Berry and AJ were deceptive is all I can say. Be wary dealing with these folks. There are more upstanding Mercedes dealers that don't employ corner lot sales tactics. Do not recommend them for buying a car.
Frequently asked questions about Mercedes-Benz of Sugar Land
How is Mercedes-Benz of Sugar Land rated?
Mercedes-Benz of Sugar Land has a 4 star rating with 1,967 reviews.
When is Mercedes-Benz of Sugar Land open?
Mercedes-Benz of Sugar Land is open now. It will close at 7:00 p.m.
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