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Mercedes-Benz of Shreveport

4.5

About this business

Location details

1330 E Bert Kouns Industrial Loop, Shreveport, LA, 71105, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,262 reviews
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Sakorsha Richardson's profile image
Sakorsha Richardson 
3 days ago

Ride share Jaye was very professional and patient. It did take time a long time to get a oil change so she brought me home. 

Refus Combs's profile image
Refus Combs 
6 days ago

I consistently receive outstanding service at Mercedes-Benz of Shreveport, and Lemar is a big reason why! He is an exceptional service advisor who provides helpful recommendations, communicates effectively, and keeps me informed about my vehicle’s status throughout the entire process. His professionalism and attention to detail give me complete confidence that my vehicle is receiving top-notch care. I truly appreciate the excellent customer service and trustworthiness he brings to every visit. If you’re looking for a service... read more

Barry Taylor's profile image
Barry Taylor 
2 weeks ago

Why should I pay for work performed, if it doesn't make problem that it was brought in for any better. Like taking your kids to the fair plopping down $2300.00 and getting 1 dart for your colorblind kid to hit a green balloon. Then they tell you some machine showed it needed that work done. Well it needs some paint touch up, was that next on the list BY FAR THE WORST SERVICE EXPERIENCE I HAVE EVER HAD. ROBBED IN BROAD DAYLIGHT! INCOMPETENCE! Up next WAS going to be turbo , with extended service ( Endurance ) to cover $3,050.... read more

Brooks Integrity's profile image
Brooks Integrity 
2 weeks ago

Victoria has excellent customer service she took care of me . .Answer all my questions I was very pleased. She reached out to me and explain to me what was going on with my car and allow me to make appointment she has Excellent customer service I will be back.😀 I had a very good experience there. 

Karla Sweeney's profile image
Karla Sweeney 
2 weeks ago

Frequently asked questions about Mercedes-Benz of Shreveport

How is Mercedes-Benz of Shreveport rated?

Mercedes-Benz of Shreveport has a 4.5 star rating with 1,262 reviews. 

When is Mercedes-Benz of Shreveport open?

Mercedes-Benz of Shreveport is closed now. It will open tomorrow at 7:30 a.m. 

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