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488 Colman St, New London, CT, 06320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a wonderful experience buying a new car from Mercedes of New London. Our sales representative Chris Larkin was wonderful and very helpful and helping us select our GLE 450 Dan the sales manager was very knowledgeable and the finance person Rebecca made the whole experience very enjoyable we highly recommend the dealership asked for Chris Larkin. You'll be happy you did Ron and Julie Malloy.
My experience is with the service department. I own an RV built on the sprinter 3500 chassis. The quality of the services done is excellent and the people are friendly. My only negative is that I have always had to wait quite a while for a service writer to check me in. They seem to be short staffed in this area. Overall though, a very good service department.
I brought my vehicle in for repair due to an EPS and ABS light issue, along with several other concerns, including an oil leak. After a few days of waiting, I received a call indicating that the repair would be a diagnostic fee plus the $1,800 or so control module and labor to repair, which included replacing the traction control module. I was assured that this would resolve the problem. Upon picking up my vehicle, which is located approximately 50 miles away from my home I drove it home without any issues or warning lights.... read more
Mercedes-Benz of New London has a 4.2 star rating with 6 reviews.
Mercedes-Benz of New London is open now. It will close at 7:00 p.m.
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