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Mercedes-Benz of New London
- Car Dealers
- New London, CT
About this business
Location details
488 Colman St, New London, CT, 06320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a car and the maintenance package (with pick up and drop off included) from this location. They stopped doing pick up and drop off, and now they won't honor our deal, nor will they refund my money. I was told a check would be in the mail on Feb. 20, 2026, but I haven't received the check. I can't get anyone to call back or return my messages.
Very bad after sales service and experience today with New London Mercedes Benz. I got my GLS 450 from them and they told me at the time of sale that you get loaner vehicle for annual servicing of car. Today, at the time of making service appointment, service rep told that under new management, loaner vehicle will be provided when major repairs are done and not for annual servicing. Fake promises made. Never recommend to buy from New London of Mercedes Benz.
*Update. 1 star. They were bought out, my favorite people don't work there, and they don't do the original loaner vehicle program they used to. When calling to ask what the price of the service is, I got an ambiguous answer. Never bringing my Benz here again. __________________________________________________________ Wonderful experience for a first-time experience for my 40K mile B service. Competitive pricing and Loaner/Car Pickup and dropoff puts New London right at the top of my list. I will be using them for all my Merc... read more
Great experience! Professional from the salesperson to all others involved. A very helpful, mindful,respectful handling of clients
HORRIBLE SERVICE!!! DAMAGED MY VECHILE!! Had my car for over a month
Frequently asked questions about Mercedes-Benz of New London
How is Mercedes-Benz of New London rated?
Mercedes-Benz of New London has a 3.2 star rating with 16 reviews.
When is Mercedes-Benz of New London open?
Mercedes-Benz of New London is closed now. It will open at 7:30 a.m.
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