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601 E Franklin St, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 p.m. to Midnight | |
| Sun | 12:00 a.m. to 2:00 p.m. |
I brought my Sprinter in for an AC issue clearly present within the warranty period. What followed was a series of misdiagnoses, repeated visits, and a repair that conveniently wasn’t completed until just after the warranty mileage ticked over. Documentation of this issue started well within the warranty period- but once the actual obvious issue was found I was 200 miles over the warranty period and was asked to pay. When I picked the van up, a new problem had appeared — a faulty fan clutch that wasn’t there when I dropped i... read more
Хорошие дилерское хорошие персонал
Their phones don’t work ….
Huge thanks to Sam at the sprinter service center. I had an issue while on a road trip. The team here was very helpful with diagnosing and solving the issue
I called multiple times to schedule Sprinter service and was consistently forwarded to Commercial Vehicles voicemail. I never received a callback. I also requested assistance from the non-commercial team, but still didn’t hear back. For now, I’ll continue using my usual Bay Area service providers.
Mercedes Benz of Monterey Sprinter Center Commercial Vansr has a 3.7 star rating with 12 reviews.
Mercedes Benz of Monterey Sprinter Center Commercial Vansr is closed now. It will open at 8:00 a.m.
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