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Mercedes-Benz of Loveland Service
- Automotive
- Loveland, CO
About this business
Location details
4040 Byrd Dr, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I wished communication would have been better. We asked for a loaner and no one ever got back to us. We were without our vehicle for 2 1/2 weeks. We are happy everything was covered under our warranty and hope and pray this was just a fluke, but it was pretty major. It is concerning to us. Everything seems to be running great and we appreciate the wash/cleaning of our vehicle upon receiving by it.
We were traveling through the area when we had a problem with our Sprinter. We needed immediate repair. The service crew was great and took care of the problem quickly. The team was very accommodating of our needs so far from home. I highly recommend them.
I called 4 times over two different days to schedule service for the Benz & it just rings and rings after I get transferred to service dept. from the front desk. The receptionist finally asked to take my info and assured me they’d get back to me… well, that never happened. I’ve never seen a Mercedes service center that was difficult to call on the phone. Having prior extensive business with MB Manhattan, this is quite appalling level of customer care for Mercedes.
Job is done perfectly. It was easy scheduling an appointment and great customer service. Very happy.
Frequently asked questions about Mercedes-Benz of Loveland Service
How is Mercedes-Benz of Loveland Service rated?
Mercedes-Benz of Loveland Service has a 4.1 star rating with 47 reviews.
When is Mercedes-Benz of Loveland Service open?
Mercedes-Benz of Loveland Service is closed now. It will open at 7:30 a.m.
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