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Mercedes-Benz of Kingsport

4.2

About this business

Located in Kingsport our goal is to provide you with the best car-buying experience possible. Combining world-class cars and hometown service. 

Location details

867 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.2448 reviews
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Glen A.'s profile image
Glen A. 
2 years ago

Terrible service. I had to fight tooth and nail to get a refund for an item returned 1 month ago. Local dealer would not help so I had to enlist the help of MB USA 

Herbert Hall's profile image
Herbert Hall 
recommend  Recommended
3 years ago

Thank you Sales associate Glen ownby for a smooth and quick car buying experience. Glen made sure every thing went smooth and quick. Real knowledgeable and went above and beyond. to make sure everything was perfect. finance lady did a wonderful job. i did't catch her name. she was professional and friendly. got me a low rate. thanks again 

Jasper Maffitt's profile image
Jasper Maffitt 
3 years ago

Rude people! Especially when we call them to check up on something they get mad and hang up! Unprofessional! 

Dion V.'s profile image
Dion V. 
3 years ago

Piss poor customer service lazy service tech not willing to even try to offer help or advice. I will never come back here .had better service from jiffy lube or Walmart this this high end dealership  

Carol K.'s profile image
Carol K. 
3 years ago

Worst Mercedes dealership I've done business with. Not a 5 star experience at all! 

Andy Overbay's profile image
Andy Overbay 
4 years ago

My daughter ordered a car, her first new car, seven months ago...that's right 7. She put down a deposit and waited. And waited. And waited. She contacted them every couple months to check on the car. Never did they update her on their own accord. It arrived yesterday...well a car arrived. Not the one she ordered. Key upgrades missing. They have held her money for 7 months and they have a car that did not have to be floorplanned to sell. She meanwhile has lost the use of her deposit and 7 months waiting while the model year g... read more

Andy Overbay's profile image
Andy Overbay 
4 years ago

My daughter ordered a car, her first new car, seven months ago...that's right 7. She put down a deposit and waited. And waited. And waited. She contacted them every couple months to check on the car. Never did they update her on their own accord.It arrived yesterday...well a car arrived. Not the one she ordered. Key upgrades missing.… See more 

Terrie Wyatt's profile image
Terrie Wyatt 
5 years ago

Wonderful experience purchasing my new car with sales associate Mike Parker. He went above and beyond to assist me. The staff was great from beginning to end. I will definitely return. 

Michael Berry's profile image
Michael Berry 
recommend  Recommended
5 years ago

Just bought my second car there. Great to do business with. 

Frequently asked questions about Mercedes-Benz of Kingsport

How is Mercedes-Benz of Kingsport rated?

Mercedes-Benz of Kingsport has a 4.2 star rating with 448 reviews. 

When is Mercedes-Benz of Kingsport open?

Mercedes-Benz of Kingsport is closed now. It will open tomorrow at 8:30 a.m. 

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