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Mercedes-Benz of Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
UPDATE: Service offering pick-up and drop-off valet. Virtual, remote, contact-free options for sales. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Location details
10231 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am writing to express my extreme disappointment and frustration with ************** a company that, in my recent experience, has played the role of the Grinch in stealing the joy of my daughter's Christmas.I had planned to surprise my daughter with a special Christmas gifta CPO C300 car from ******************* diligently searching for the ideal car, for several days .I stopped first at Fields and after a few hours of negotiation, test drive , back and forth of the ***** consulting with his manager and signatures the deal ... read more
Business response:
We are deeply sorry that we were not able to reach a deal with you. As ***************** dealership, we strive for exceptional service with all of our guests. Unfortunately, the vehicle that you were looking looking to purchase was not certified from the start. Based on your budget, three additional replacement vehicles of the same model were offered to you including one of them being Certified Pre-Owned. You decided to pass on all of them. We would love to earn your business. If you want to discuss further, please call me a... read more
I am writing to express my extreme disappointment and frustration with ************** a company that, in my recent experience, has played the role of the Grinch in stealing the joy of my daughter's Christmas.I had planned to surprise my daughter with a special Christmas gifta CPO C300 car from ******************* diligently searching for the ideal car, for several days .I stopped first at Fields and after a few hours of negotiation, test drive , back and forth of the ***** consulting with his manager and signatures the deal ... read more
Business response:
We are deeply sorry that we were not able to reach a deal with you. As ***************** dealership, we strive for exceptional service with all of our guests. Unfortunately, the vehicle that you were looking looking to purchase was not certified from the start. Based on your budget, three additional replacement vehicles of the same model were offered to you including one of them being Certified Pre-Owned. You decided to pass on all of them. We would love to earn your business. If you want to discuss further, please call me a... read more
I didn’t get the vehicle that I originally wasn’t due to the size. They were able to get me into another crossover/suv
Business response:
Thank you for this feedback! We are glad to hear that you found the right vehicle working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!
It was the smoothies process, I've experienced purchasing an automobile. Pure awesomeness
Mark was a real cool dude. He took good care of me and my family. Got us approved for our dodge 392 Daytona! Appreciate it again Mark!
Business response:
Thanks for the stellar review, and congratulations on the new Dodge! We're so glad Mark and the Mercedes-Benz and Sprinter of Jacksonville team helped make it happen. Safe travels!
Great experience with MJ.!
Business response:
Thank you for giving MJ a shoutout. All of us at Mercedes-Benz and Sprinter of Jacksonville appreciate your support. Take care!
Answered all my questions. Very good
Business response:
Irvin, We're happy to hear it! Thank you so much for taking a moment to give us a great review. Have a good one! - Mercedes-Benz and Sprinter of Jacksonville
Dealer was very helpful. Rustin was great to deal with. Recommend this dealership. Straight forward and no hidden figures.
Business response:
Thanks for leaving Mercedes-Benz and Sprinter of Jacksonville a five-star review! We are happy to hear that Rusin and our team ensured your buying experience was straightforward and you left a satisfied customer. Thanks for doing business with us.
l bought a 2020 c300 Mercedes Benz several months ago. The car was driven 9700 miles by an employee. I received a letter asking to buy my car back so I called the dealership in Jacksonville only to find out that my car was in an accident and had a blemish on car fax of which I was never informed. What a cheap underhanded way to sell an unsuspecting customer a car. Do not buy from this dealer as they are not at all trustworthy.
Frequently asked questions about Mercedes-Benz of Jacksonville
How is Mercedes-Benz of Jacksonville rated?
Mercedes-Benz of Jacksonville has a 4.7 star rating with 5,402 reviews.
When is Mercedes-Benz of Jacksonville open?
Mercedes-Benz of Jacksonville is closed now. It will open at 8:00 a.m.
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