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Mercedes-Benz of Henderson Service Center
- Automotive
- Henderson, NV
About this business
As a family-owned business, Fletcher Jones dealers have been providing world-class service and care to luxury vehicles across the nation since 1946. We’ve built our history through earning your trust, convenient amenities, and competitive pricing. Whether it be a routine maintenance, oil change, or complimentary tire inspection, we’ve got you covered. Schedule your Service Today!
Location details
925 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Overall this was the best experience we have had purchasing a vehicle and were impressed. Friendly, not pushy, quick transaction and a great price. Definitely recommend this dealership. However...We did purchase a pre-owned vehicle and was only provided one remote for the vehicle and no owners manual. This type of stuff is common when buying pre-owned "as is". For the remote, we were told and convinced that we may be able to get one with no cost. After 2 weeks of "looking into it" we were told we could purchase one.
Was a great experience from when I walked in the door and was greeted by Drenna. She was a first class sales person and I enjoyed dealing with her. Then on to Pete in finance. Down to earth, friendly and professional. Was a very pleasant experience overall.
It only takes one little thing to make a deal go bad. In our case we did not get to experience that, because our sales man was not only listening, but also taking notes to make sure that he didn't mess up. No pressure at all, not only did he sell me a new 2013 all white Mercedes, but he also didn't skip a beat. I have nothing but great things to say about Mercedes Benz in Henderson Nevada!
The overall experience was excellent. We have come back to Mercedes after some time with Lexus and other brands. In addition, the Costco Auto plan interface was seamless. Butch did great job meeting our specific requirements. Mark Hatting was superlative!! His thoroughness and kindly manner was fantastic. Jason is a great salesman. His demeanor is perfect. I had not intended to purchase any additional coverage but after reflection I will contact Jason today and sign up for a couple of coverages. Best Regards
An enjoyable experience! Ray Jimenez was very knowledgeable and gave exceptional Customer Service. Overall, every person we came into contact with went above and beyond to be sure we were happy with our purchase and made sure to make us feel that we were their #1 priority. I have been in Customer Service for more years than I care to mention and buying cars for just as long and I have to say this was by far the best car buying experience ever!
My last car was a BMW and I loved it. last month I went with a friend to California and we took his car. He owned a Benz. The ride was so smooth and relaxing. There was absolutely no road noise and the car practically drives itself. The gas was even better than mine and took less to fill it up. I just knew I had to get myself one of these cars. When we returned from our trip I went down to Henderson Benz and took home a brand new Benz. Im so happy with my new purchase and wouldnt change it for anything.
Brand new Mercedes, I waited 10 plus years. I was very pleased with there online site. I looked at there entire stock and found the one I wanted. I called set up an appointment and that was all it took. I took it for a drive signed the lease papers and I was gone. I enjoyed it all weekend. I am so pleased I had to take the time to send kudos to MB. Thank you so much for getting me the car I wanted with no hassle.
This dealership went above and beyond expectation with price and fairness thru my trade price. I skipped the trade in, but purchased the vehicle. Rich Woodford delivered it to me all the way to california personally and took the time to explain the Sprinter throughly . My next car will be purchased from him as well. Can't thank him enough for working with me on the deal and making it happen.
My experience at Mercedes Benz of Henderson has been the best. It seems that each member of your staff was selected and trained to meet goals in excellence of customer service. I appreciate the staff from management , my sales consultant , service down to the young woman who cares for the ladies restroom. The car I purchased is my first Mercedes Benz and I truly love driving this car and hope I will always be able to drive a Benz in the future. Thank you and I have already recommended your store to strangers and friends. I l... read more
Frequently asked questions about Mercedes-Benz of Henderson Service Center
How is Mercedes-Benz of Henderson Service Center rated?
Mercedes-Benz of Henderson Service Center has a 4.9 star rating with 771 reviews.
When is Mercedes-Benz of Henderson Service Center open?
Mercedes-Benz of Henderson Service Center is closed now. It will open at 7:00 a.m.
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