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Mercedes-Benz of Gainesville Service Center

3.5

About this business

Location details

4000 N Main St, Gainesville, FL, 32609, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun9:30 a.m. to 6:00 p.m.
3.524 reviews
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Karim's profile image
Karim 
a month ago

bought a car from this dealership with an underlying issue that has not been disclosed, a corroded intake manifold and cracked fuel rail housing due to corrosion. After 3 months of communication back and forth they did not resolve the issue be vigilant. 

Jeanne d'Eauede's profile image
Jeanne d'Eauede 
9 months ago

Once again, in the midst of horrible service for my extended warranty, which covers nothing mercedes bends of gainesville, offered such great service and peace of mind. They bend over backwards to satisfy you.It's amazing. Kudos to the amazing Patrick, eho is my service Representative. 

AJBabak's profile image
AJBabak 
10 months ago

We bought our gle350 and Mr. Henry helped us through all process, he is a kind person and even few days after purchase he called me and setup my Mercedes Benz app by phone. Definitely recommend this location for your Benzy needs. Thank Mr Tyler the manager of this location for giving me discounts and other helps. God bless you all Ajmal Babakarkhil 

Jamie Doerschuck (Jamiedoer)'s profile image
Jamie Doerschuck (Jamiedoer) 
11 months ago

Thank you so much TJ!! TJ, Eric, and the entire team was a huge help in an emergency close to closing time, we were in and out I'm extremely grateful for their hard work and care. Mercedes Gainesville delivers on white glove service. 

Christy Sander's profile image
Christy Sander 
a year ago

BEWARE-this place did a supposed $9400 engine “repair” of my 2021 GLE 350 which resulted 36 hours later in spontaneously catching fire at 65 mph and barely escaping with our lives. Within 90 seconds of fireballs initially dropping from the car, it was exploding on side of road. Mercedes claims no responsibility even though they replaced #4 head, cylinder and fuel injector. I guess Mercedes must think normal for their cars to explode because they seem to passing the buck regularly these days. 

Frequently asked questions about Mercedes-Benz of Gainesville Service Center

How is Mercedes-Benz of Gainesville Service Center rated?

Mercedes-Benz of Gainesville Service Center has a 3.5 star rating with 24 reviews. 

When is Mercedes-Benz of Gainesville Service Center open?

Mercedes-Benz of Gainesville Service Center is open now. It will close at 6:00 p.m. 

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