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Mercedes-Benz of Foothill Ranch
- Car Dealers
- Foothill Ranch, CA
About this business
Location details
81 Auto Center Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Purchased used 2020 Mercedes GLE350 from ***** ******** and was helpful during transaction. Took car home and after just over 300 miles I got a check engine light on with misfire. Talked to ***** and he directed me to service to have them look at car and see what's going on, expecting they would try to make it right. I had car towed into dealership and was advised it had a misfire and needed new coils and plugs at a cost of over $1400. After getting this large repair estimate I reach out to ***** to get some assistance since... read more
They damaged my C300 front end CV joint shaft trying to replace a seal and they tried to make me pay 2500 dollars to fix their negligence in assembly. I had my vehicle towed to a more reputable Auto repair shop and they verified that the seal and CV shaft that Mercedes of Gilbert was replaced was forced and damaged by The ***********************. I would not recommend doing business with Mercedes Benz of Gilbert. Terrible experiance will never go back.
Turned my car in for service and it was there for 2 weeks. When I got it back my windshield was cracked..they won't take care of it worse customer service ever!!!
recently purchased a GLC from Mercedes-Benz of Rocklin, and the experience has been extremely frustrating and dishonest. After driving off the lot, I quickly discovered that the entire passenger side A/C wasnt working. This issue was never disclosed or tested before the sale. When I contacted them, they admitted the problem and took the car in for service leaving me with a rental.I was also promised a $1,000 check as part of my trade-in deal, but I just found out from the loan company that the dealership never intended to gi... read more
Shocked to see BBB grade. Received great service at this location. Timely updates, friendly staff and clean establishment. Special thanks to ****** in service who followed up with calls after every text update while my car was there.
I recently purchased a vehicle from you, and unfortunately, my experience has been very disappointing. Just 2.5 weeks after taking the care home, I noticed several issues that required repairs. My check engine light came on, the air stopped working and I am receiving a steering wheel error, as well as needing an oil change. I haven't even made my first payment on the car. I expected a reliable vehicle, especially after being assured everything had been thoroughly inspected. My trade in was certainly scrutinized (lowered from... read more
I recently purchased a vehicle from you, and unfortunately, my experience has been very disappointing. Just 2.5 weeks after taking the care home, I noticed several issues that required repairs. My check engine light came on, the air stopped working and I am receiving a steering wheel error, as well as needing an oil change. I haven't even made my first payment on the car. I expected a reliable vehicle, especially after being assured everything had been thoroughly inspected. My trade in was certainly scrutinized (lowered from... read more
Business response:
I stand behind my comments regarding your awful inspection process. I was fair even after being quoted a different trade in amount. It's unfortunate that you didn't assist me. It's my hope that no other customer who purchases a vehicle from your company will have to endure what I did. I will never conduct business with you and warn others about your lack of professionalism and less than desirable inspections. If you are reading this review, trust me, DO NOT PURCHASE A VEHICLE FROM THIS COMPANY. THEY will cheat you out of you... read more
THEY CHARGE YOU THE DIAGNOSTIC OF $495 EVEN IF YOU PAY FOR THE REPAIR , I EVEN MADE SURE PAYING FOR THE REPAIRS WILL WAIVE THE DIAGNOSTIC FEE ON THE PHONE AND THEY WONT ADMIT TO IT WHICH MAKES ME A LIAR !
The worst dealership in the whole state of ********** they had my ******* car for over 1 month doing warranty work and would never give me and update after calling over **************************************************************************************************************************************** wearing my kippah he became very aggressive and when I explained to him my car isnt fixed right he told me theres nothing he can do and if I dont like their service to go to another dealer very racist and incompetent *****
Frequently asked questions about Mercedes-Benz of Foothill Ranch
How is Mercedes-Benz of Foothill Ranch rated?
Mercedes-Benz of Foothill Ranch has a 4.6 star rating with 2,124 reviews.
When is Mercedes-Benz of Foothill Ranch open?
Mercedes-Benz of Foothill Ranch is open now. It will close at 8:00 p.m.
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