Mercedes-Benz of Charlottesville's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of Charlottesville

4.2

About this business

Location details

1381 Richmond Rd, Charlottesville, VA, 22911, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.2432 reviews
Select a rating
Zachary Mills's profile image
Zachary Mills 
a week ago

Don't come here. We had a car that was promised complimentary detailing services, the car was dropped off in the morning. First thing; attitude from the worker. Then, detailing services were not performed at all, work was done around noon. We took a trip all the way to Charlottesville and dropped the car off, so we went to do some shopping and wait for the car. We were never notified they finished with the car. Didn't hear anything all day. Then, we finally went back at 7pm, day wasted, and they had been done since noon(didn... read more

Florence Buchholz's profile image
Florence Buchholz 
a week ago

As always, the service was friendly and efficient. I have been using them for 13 years. 

beeva niroula's profile image
beeva niroula 
2 weeks ago

I will never recommend Mercedes of Charlottesville. I am a single girl, going to purchase myC300 2025 last year and I was very clear on my end that I wanted to use my bank for financing. However, they tricked me on signing my loan through their recommended bank which the rates were higher and when I called them to tell them how disappointed I was for tricking me to make a sales that day. When I bought my concerns, the manager offered a compensation of a free detailing. I made my appointment for oil change and added detailing... read more

James Baxter's profile image
James Baxter 
2 weeks ago

Made an appointment for an oil change and still had to wait 2 hours 

Anthony Crawford's profile image
Anthony Crawford 
2 weeks ago

The worst experience I have ever experienced at a Mercedes dealership. I have owned 5 S-Class Mercedes and serviced the in multiple states and never once had to tow my car after I being at this facility for nearly a month. When it arrived to me with the same exact problem it was towed in for ( bad gas) which was disclosed to the service representative prior to the vehicle arriving at the dealership on a tow truck. They took advantage of my handicap wife and never checked the gas as instructed. You would think with the vehicl... read more

Frequently asked questions about Mercedes-Benz of Charlottesville

How is Mercedes-Benz of Charlottesville rated?

Mercedes-Benz of Charlottesville has a 4.2 star rating with 432 reviews. 

When is Mercedes-Benz of Charlottesville open?

Mercedes-Benz of Charlottesville is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com