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Mercedes-Benz of Bloomington
- Automotive
- Normal, IL
About this business
Location details
1430 Fort Jesse Rd #106, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with this Mercedes-Benz dealership has raised serious concerns regarding transparency, disclosure, and post-sale customer service. At the time I purchased my vehicle, I was sold a maintenance service package for $548, described as covering two years or two services. I was not clearly informed that the product was administered by a third party rather than being an official Mercedes-Benz maintenance plan. I also did not find the third-party nature of the agreement clearly presented in the paperwork provided to me... read more
I had an excellent experience at this location. Justin made my experience absolutely amazing. He was professional, responsive, and super helpful throughout the entire service process. He kept me informed, answered all my questions and made sure the process was as stress-free and efficient as possible. He is truly committed to customer satisfaction and exceeded my expectations. I highly recommend working with him! Thanks for providing such an outstanding experience!
Justin Baldwin was great to work with! He was very knowledgeable and explained everything clearly. I definitely recommend!!
Mr. Baldwin was incredibly helpful and informative throughout my entire vehicle repair process.
I took my Mercedes in for a A service for the first time and Justin did a great job. In and out in a prompt manner. Thanks again.
Frequently asked questions about Mercedes-Benz of Bloomington
How is Mercedes-Benz of Bloomington rated?
Mercedes-Benz of Bloomington has a 4.6 star rating with 260 reviews.
When is Mercedes-Benz of Bloomington open?
Mercedes-Benz of Bloomington is closed now. It will open tomorrow at 9:00 a.m.
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