Mercedes-Benz of Augusta Service Center

Okoyé Forever 

on Google

6 months ago

Huerto is THEE Man! He's awesome too. When it comes to customer service, he's top notch. He's relatable, kind, courteous, & honest. He didn't BS us. He was straight up and to the point. Very nice young man. Give him Employee of the Month! Go Huerto! You're awesome, dude! 

Lisa E. Claytor 

on Google

7 months ago

I had a terrible experience at Augusta Mercedes. I brought my car in specifically to address an emissions issue (code P0442). They were supposed to perform a diagnostic and or a smoke test to identify and repair the problem. Instead, they kept my car for over 8 hours, cleared the code without fixing the underlying issue, and sent me on my way. When I went for an emissions test shortly after, the same code reappeared. I had to take the car back and leave it overnight. Despite this, they charged me $350 plus tax (totaling $410... read more

Sandra Cain 

on Google

9 months ago

The service department here is second to none. Great group of guys!! Thank you Chad Hayes, Tyrone Price and Corey Gomillion!! You guys rock!! 

DeLaney Provencher 

on Google

10 months ago

My driver called and complained our 2019 Sprinter was jerking and dying. He had just managed to make a delivery close to Augusta, so I had him head there. In the meantime, I was able to make an online appointment for early the next day. Corey, the Service Advisor called and acknowledged that this was a work vehicle and they would do the best they could to get it back on the road. They diagnosed the problem and made the repairs the same day as my appointment and also took my driver to a local hotel to spend the night. My driv... read more