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Service has pick-up and drop-off valet offering. Remote, virtual sales options available. Enhanced sanitation processes in place, including Anti-Microbial vehicle treatments. Mercedes-Benz of Asheville provides high-quality new & used cars to the Asheville & surrounding areas.
649 Airport Rd, Fletcher, NC, 28732, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 3:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We brought our Sprinter van—still under warranty—to Mercedes-Benz of Asheville for an A.C. issue. The service team recharged the system with a special dye to help detect a leak, but before we even made it home, the A.C. had stopped working again. Thankfully, Russell, the service manager, stepped in and made sure everything was fixed promptly and correctly. His professionalism, communication, and genuine care for getting the job done right turned a frustrating situation into a great outcome. Russell is a credit to the dealers... read more
Worst experience ever. There technicians are absolutely untrained and only know how to hook the car up to their computer. No problem solving skills which has cost me $5K because they were unable to troubleshoot a simple wiring issue but kept replacing very expensive modules. Also took 1 year to fix the car due to lack of parts that were actually not required for the repair.
Mercedes-Benz of Asheville has a 4.8 star rating with 2,283 reviews.
Mercedes-Benz of Asheville is closed now. It will open tomorrow at 7:30 a.m.
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