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Mercedes-Benz of Annapolis
- Car Dealers
- Annapolis, MD
About this business
Location details
324 6th St, Annapolis, MD, 21403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The front desk experience was disappointing and not what I would expect from a high-end establishment. I recently purchased my first Mercedes and visited the Annapolis dealership to inquire about replacing a lost spare key. I did not have an appointment set up because no one would pick up the phone... so I just walked in. As a younger customer, I felt judged rather than welcomed. The staff member looked me up and down and provided service that lacked professionalism and courtesy. When you come to a luxury brand, you anticipa... read more
Dennis did such an amazing job handling my purchase yesterday. Literally inquired about the vehicle Friday around noon and was there at the dealership purchasing that evening. He made the transaction so smooth, never felt pressured at all. Prior to arriving, he had confirmed the vehicle was there by personally walking out to the lot and taking a photo. I told him I didn’t want to drive an hour out for the car to be gone when I got there. After confirming the vehicle was out there I got a surprised text a few hours later, Den... read more
I just bought an E-class sedan from this dealership. It was one of the best experiences I have ever had in terms of buying a car. Dennis is incredibly helpful and knowledgeable on all the complicated new tech stuff. He is very patient with my ten thousand questions and helped me complete my trade-in and purchase within a single day. They take care of everything regarding registration and paperwork. After the process is done, Dennis still responds to my questions quickly. Highly recommend this dealership, will buy another car... read more
I bought a new GLC 10 months ago from Annapolis Mercedes. Great price, lousy sales experience. Recently, the car displayed an engine system warning light and coolant system malfunction message. After a few minutes both the warning light and message went away. The Annapolis service department receptionist said there is nothing to worry about since the warning light is no longer displayed and would not schedule a service appointment. The actual service rep didn't even talk to me. Not satisfied, I called another dealership who ... read more
Frequently asked questions about Mercedes-Benz of Annapolis
How is Mercedes-Benz of Annapolis rated?
Mercedes-Benz of Annapolis has a 4.5 star rating with 513 reviews.
When is Mercedes-Benz of Annapolis open?
Mercedes-Benz of Annapolis is closed now. It will open at 9:00 a.m.
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