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Mercedes-Benz of Ann Arbor

4.3

About this business

Mercedes-Benz of Ann Arbor is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

570 Auto Mall Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.31,324 reviews
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Todd B's profile image
Todd B 
a year ago

Was lied to by sales person when buying vehicle. Check engine light came on 2 days after used vehicle purchase and did not do anything about it. 

Business response:

We make every reasonable effort to ensure vehicles we sell are as trouble free as possible at the time of delivery. 

Todd B's profile image
Todd B 
a year ago

Was lied to by sales person when buying vehicle. Check engine light came on 2 days after used vehicle purchase and did not do anything about it. 

Business response:

We make every reasonable effort to ensure vehicles we sell are as trouble free as possible at the time of delivery. 

Cyndi Wakefield's profile image
Cyndi Wakefield 
recommend  Recommended
2 years ago

Very professional!Appreciated the direct and efficient care! 

David Williams's profile image
David Williams 
recommend  Recommended
2 years ago

Sean provides great service done right the first time. 

Khalil Jacksi's profile image
Khalil Jacksi 
2 years ago

Bad customer service, paid $2700 for 3 year complete vehicle service including oil change , when arrived for 3rd oil change at 23000 miles they said you have to pay for it I said last time I stopped by was for check engine light not for oil change, they didn’t believe me . be careful don’t prepay for any service they offer . 

Jennifer Michael-Sikora's profile image
Jennifer Michael-Sikora 
recommend  Recommended
4 years ago

Customer service is amazing. Evan found me the right car, and quickly! 

Jennifer's Journey's profile image
Jennifer's Journey 
recommend  Recommended
4 years ago

Customer service is amazing. Evan found me the right car, and quickly! 

Maura Rains's profile image
Maura Rains 
recommend  Recommended
5 years ago

I have to say that I implicitly trust Shawn with our cars and I appreciate his true dedication to service! We have decided to largely remain with Mercedes because of Shawn and the service department. I drive a lot as Realtor and need to have safe and reliable transportation and I know that I do with our car. The service department backing me when we need work done is valuable beyond words! In addition to reliability I feel a sense of family with the service department! Shawn, Beth, and Matt are the BEST Thank you so much! Ma... read more

Corina Farcas's profile image
Corina Farcas 
5 years ago

Susie Arrow, thank you for helping us choosing our car! She listened to the reasons why we were there, what we were looking for and provide the best advice! She was kind, professional and enthusiastic! 

Frequently asked questions about Mercedes-Benz of Ann Arbor

How is Mercedes-Benz of Ann Arbor rated?

Mercedes-Benz of Ann Arbor has a 4.3 star rating with 1,324 reviews. 

When is Mercedes-Benz of Ann Arbor open?

Mercedes-Benz of Ann Arbor is closed now. It will open at 9:00 a.m. 

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