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Mercedes-Benz Kona Service Center

4.7

About this business

Location details

74-5536 Kaiwi St Building A, Kailua-Kona, HI, 96740, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.777 reviews
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Barbara Miloe's profile image
Barbara Miloe 
6 months ago

Well organized dealership. From entering the dealership for check in to picking up your car is very easy process. Our service manager Jeff is fantastic. He is very thorough with my vehicle & giving me updates on what is going on with the mechanic’s service review, with attached video. Thank you Jeff for taking care of our vehicle for all these years. Our salesman Kanoe even came to greet us to say hello. We’ve known him for over 20 years. 

Jerry Naholowa'a's profile image
Jerry Naholowa'a 
6 months ago

Karly and Lisa really make you feel special They took great care of my wife and I and we had a loaner while our car was being worked on This mercedes benz shop is awesome 🤙🤙🤙 

chaz johnson's profile image
chaz johnson 
6 months ago

Craig truly stands out! Their customer service is exceptional, and they keep you well-informed about your vehicle's status. It feels like you're part of the family at this dealership. I wholeheartedly recommend buying a vehicle from Swickard—the best experience I've had! 

Dave Vitella's profile image
Dave Vitella 
6 months ago

If you want to feel the Aloha Spirit alive and thriving, go see Karly at Mercedes Kona. I’m always apprehensive about bringing a vehicle in for service. That feeling quickly disappeared once I spoke with Karly. She knew her stuff, looked things up and went way beyond to help solve my issue. The best thing was it never was about MK, it was about helping me find a solution that satisfied my needs. Communication was prompt and clear, and the entire experience was professional. Palms joined to the staff at Kona! 

Glenn Hasen's profile image
Glenn Hasen 
6 months ago

Friendly atmosphere. Great service. Accurate and reasonable estimates. 

Frequently asked questions about Mercedes-Benz Kona Service Center

How is Mercedes-Benz Kona Service Center rated?

Mercedes-Benz Kona Service Center has a 4.7 star rating with 77 reviews. 

When is Mercedes-Benz Kona Service Center open?

Mercedes-Benz Kona Service Center is closed now. It will open on Monday at 7:30 a.m. 

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