This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercantila Inc
- Other
- San Francisco, CA
About this business
Location details
665 Chestnut St, (Taylor st), San Francisco, CA, 94133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:30 p.m. | |
| Tue | 9:00 a.m. to 9:30 p.m. | |
| Wed | 9:00 a.m. to 9:30 p.m. | |
| Thu | 9:00 a.m. to 9:30 p.m. | |
| Fri | 9:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I purchased an aluminum ramp system for $1,648.99 from one of Mercantila's associated websites on December 20, 2009. On December 22, 2009, I was told via email it would ship on December 24th. On December 28th, they informed me via email the product was no longer available, my order was canceled, and my credit card would be refunded in 10 business days. I patiently waited the 10 business days (January 12th), and contacted them the following day regarding my refund. They said they would put in a new request to the refunds depa... read more
This company shipped me a Palates Reformer. The machine was defective and I needed a new part to make it work. Spent hours on customer service line with no answer. The problem resolution function on their website does not work. Sales people are the only ones that answer the phone at their number. You can not email them. Would like to keep my machine, but cant get part. About to file a complaint everywhere that I possibly can and have my credit card company investigate. cray@realtracs.com
Paid $416.38 for Meyda Lamp # 27159 on July7, 2009. After changing shipping dates often, company sent email on 10.5.09 requesting direction since item had no shipping date/out of stock. Filed on-line request for refund on 10.05.09. Called company 10.8.09 and told refund "should" be returned to bank on 10.8.09. Called (800.718.1710) on 10.12.09 and was told all the agent could do was initiate another "ticket." Called San Francisco number (415.268.4700) and was told supervisor "may" return call after "meeting with corporate." ... read more
Mercantila is a fraudulent company. Check them out with the BBB of San Francisco and the AG's office. Do not do business with them.
Frequently asked questions about Mercantila Inc
How is Mercantila Inc rated?
Mercantila Inc has a 1 star rating with 4 reviews.
When is Mercantila Inc open?
Mercantila Inc is open now. It will close at 9:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com