Mendez Family Plumbing & Electrical

Quinn Patel 

on Google

3 weeks ago

I called a local plumbing company in Austin because our bathtub drain was clogged and water wouldn’t go down. Billy came out twice and tried different plumbing tools and techniques to figure out what was wrong. They worked hard and kept me updated each step of the way. After checking everything, Billy found that the old cast iron pipe under the tub had finally given out. The team came back quickly, took out our old cast iron bathtub, replaced the damaged pipe underneath, and put in a brand new tub. Everyone was very friendly... read more

Barry Armstrong 

on Google

3 weeks ago

i reached out to a local plumber in austin because the hot water wasn’t working in my showers and bathtubs, though the bathroom sinks were working fine. i called in the evening and got scheduled for an appointment at 9am two days later. i got a call ahead at 8:15am, and billy and miguel showed up about 10 minutes early. they quickly figured out what was wrong and fixed it without any hassle. they were very professional, friendly, and even gave me a discount as a new customer. if i ever have plumbing issues in the future, i’l... read more

Kylee Weeks 

on Google

a month ago

We were very happy with the plumbing service we received and would definitely recommend them for any plumbing needs. They were the only company willing to come out late on a Friday night when our shower handle broke off the wall, which caused all the water in our house to be shut off—not ideal when you have guests visiting. Our plumber, Billy, arrived on time, acted professionally, and worked hard until the issue was fixed. He even brought another plumber, Miguel, to help after picking up some extra parts, and they also repa... read more

Phillip M 

on Google

a month ago

we had three plumbers come out to check a drain leak and a pipe issue at our place in austin, but none of them could get it fixed. they told us it would be too much work, saying we’d have to take down all the tile and open up the wall, and they didn’t even want to try. then billy from this plumbing company came over, and right away he said it was no problem. with a lot of hard work and the right tools, he fixed the leak in the pipe and even sorted out a shower problem we were having. he showed up on time, always let us know ... read more

J Barton 

on Google

a month ago

Billy from the plumbing team did a fantastic job. I’ve had them come to my place in Austin a couple of times—once to change out a fill valve in my toilet, and another time to replace a water line going to a different toilet. When I had a small issue with the fill valve after some time, they were very helpful and made sure everything was working perfectly, even though it was past the usual warranty period. What really stood out to me was their top-notch customer service and follow-up. Billy really cared about making sure I wa... read more