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Menards

4.2

About this business

Menards is family-owned with local home improvement stores across the Midwest. Known by our slogan "SAVE BIG MONEY," it's no wonder we're the low price leader in the home improvement industry. 

Location details

6405 Jackson Rd, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,065 reviews
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Jay Merk's profile image
Jay Merk 
4 years ago

First I’ll start off by saying I wish I would have read some reviews before deciding to buy anything from this store. I purchased over $5,000 of lumber for a deck. After several conversations saying they had the majority of the lumber, I get a call two days before saying the exact opposite. And then the day before am told their computer said they had over 100 deck boards, and then when they go to pick it for delivery, they have absolutely none. Oh, and by the way, I was told that when you place an order for delivery they gen... read more

Justin Warwick's profile image
Justin Warwick 
4 years ago

What a sh*t show we have been dealing with from the Ann Arbor Menards. We bought about $1500+ in lumber for a deck project. They deliver it and the wood is incorrect. My wife calls to ask about the incorrect wood and she was given a nasty response from the lady working in the lumber department about how busy she is and that she can't help. We then tell them to just come pick it back up so after another delivery fee of over $100, we are given a July 2nd pickup date (almost a month after it was delivered) and it was a no show.... read more

Tonya Lynn's profile image
Tonya Lynn 
4 years ago

worst customer service ever!! Manager Nolan needs a lesson on how to treat customers!! Will never go back! 

Robert Mulholland's profile image
Robert Mulholland 
4 years ago

You require face masks OK supply one to the customer free of charge. Pandemic price gouging corporate policy make me sick. Home Depot from now on. 

Shannon Marie Wilson's profile image
Shannon Marie Wilson 
5 years ago

Horrible experience in the store. They have a employee by the name of Adrianne, who is extremely rude and way out of line with customers!!!! Should be fired!!! 

Sherrie Fir's profile image
Sherrie Fir 
5 years ago

Price gouging!!! How can you pull this crap during this horrific time??? 

Nicole Seitz's profile image
Nicole Seitz 
5 years ago

We spent 1.5 hours waiting for a lock to be rekeyed for the department to finally call someone who knew exactly what to do in 5 minutes. We appreciated their persistence but was a complete waste of our day. Blinds were cut incorrectly after we wrote measurements on the boxes. Completely tired of wasting our time with customer service. 

S. Irfan Jafry's profile image
S. Irfan Jafry 
5 years ago

I'm here now (Livonia store). Looks like I have a Trump supporter helping me. Guy named Aris, rude and over bearing. Treating me a idiot. I'll not be back here anytime soon. 

Valerie Haeussler's profile image
Valerie Haeussler 
5 years ago

My husband and I ordered four windows and a door for a home project through Menard’s in Ann Arbor, MI. This order began June 2, 2017. We had to reorder two windows because they were damaged and the door also, in fact the door has been reordered four times since June. Today is September 1, 2017. We still do not have a door or follow up/response regarding when we might get a door that is not damaged 

Frequently asked questions about Menards

How is Menards rated?

Menards has a 4.2 star rating with 1,065 reviews. 

When is Menards open?

Menards is closed now. It will open at 6:00 a.m. 

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