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Memorial Home Services
- Home Health Care
- Springfield, IL
About this business
About Memorial Home Services Home Health, our goal is to provide you with the highest quality care. We are a licensed, Medicare-certified, not-for-profit, home healthcare agency. We cover a 14-county service area in Central Illinois. Our program is accredited by the Joint Commission. This honor demonstrates our commitment to patient satisfaction and quality.
Location details
644 N 2nd St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Instructions at door say sign in and wait yo be called. Empty waiting room. And four employees all looking at their cell phones. No greeting. No thank you. No business I want to support.
I have a medically complex preemie. We were in the nicu for over 100 days. The nicu called to make sure our sons order was ready they said yes it just needs to be picked up. Well we showed up the employee that helped us couldn't even access our prescription. She had to call someone else and they had to send it to her. Then they didn't have everything we needed. SPENT OVER AN HOUR IN THE STORE FOR AN ORDER THAT WAS SUPPOSED TO BE JUST PICK UP AND GO! They told us they would have what we needed drop delivered to us the next da... read more
Just read a a review from a customer who ends up going elsewhere, thinking I will too!!! Maybe I wasn't on a Aetna Medicare PPO at the time bc of auto immune disease, thru my former employer, but that has Nothing to do with it, Memorial should have billed my insurance OR told me how about going thru doc to get scooter paid for!!!!!! Instead I paid about 900 for the scooter about 6 yrs ago!!! (So you're only interested in the money not truly helping customers!) That would not have been a copay!!! Do they cost oh so much Memor... read more
Update again: A week ago I contacted them for CPAP supplies again. I was told that they would no longer provide me supplies because my insurance was no longer a provider and not paying for supplies. I contacted my insurance company who called them while I was on the line and told them they were a Memorial provider and had paid all their claims in full per their records and they didn’t understand the problem. They told me and my insurance that they were told not to accept orders from anyone with my insurance. I asked to talk ... read more
Frequently asked questions about Memorial Home Services
How is Memorial Home Services rated?
Memorial Home Services has a 2.7 star rating with 69 reviews.
When is Memorial Home Services open?
Memorial Home Services is closed now. It will open at 9:00 a.m.
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