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Memorial Home Services
- Home Health Care
- Springfield, IL
About this business
Location details
644 N 2nd St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
From the staff downstairs to the staff upstairs, I deal with horrible customer service. They are not respectful they have poor manners,. They have signs posted everywhere how they won’t deal with the public that don’t treat them right. But yet they treat you like a dog when you’re in there. The branch manager, Erica is the ringleader. She’s a liar. She will not find the items you need so she can drop a larger order on your insurance when things get sent to you, especially if you’ve already paid your maximum out-of-pocket. I ... read more
Great service and super quick.
These people are the rudest most unprofessional bunch of receptionists that my family and I have EVER dealt with. There are constant problems, delays, mistakes on their end, and every time we have to call its complete attitude and unprofessionalism. People who rely on these medical supplies to live regular daily lives already have been and are going through enough. Then to deal with these rude disrespectful unprofessional people is absurd.
MHMS I am done with you all and the inconvenience you caused MY CHILD with this last supply..MY SON has no milk for the Memorial day weekend because one of your call center personnel NICK DELIBERATELY MESSED MY SONS ORDER UP FIRST BY NO SENDING HIS MILK AND ALSO SENDING ON PURPOSE THE WRONG SIZE PULLUPS WHEN THE SYSTEM CLEARLY SHOWED THE SIze because he repeated it back to me Now my child has no milk or pull up until after the holiday..smdh ..I will be finding MY CHILD a new supplier
Barbara is very rude on the phones. She has gotten a bad attitude in her voice and hung up on me two weeks in a row when I have asked her for help. No goodbye, have a good day, nothing, just hangs up once she cops her attitude. I get frustrated when I call because they (Home Care/Supplies) always needs more & more "documentation", so don't call or go in until I absolutely have to. I have NOT asked for anything to be done urgently. Apparently looking things up in the systems or tasking the dr. to request exactly what "they" n... read more
Frequently asked questions about Memorial Home Services
How is Memorial Home Services rated?
Memorial Home Services has a 2.7 star rating with 77 reviews.
When is Memorial Home Services open?
Memorial Home Services is closed now. It will open on Monday at 8:00 a.m.
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