Memorial Hermann | Rockets Sports Medicine Institute – Texas Medical Center

Becky 

on Google

4 months ago

I almost never write bad reviews, but a single session cost my partner $440 and seemed to make his problem worse. (The exercises led to greater pain.) The company made over $800 on the one-hour session taking into account insurance. This is a sin. My partner did not go back. Save yourself and go to a non-hospital affiliated clinic. 

Rosie Zhu 

on Google

11 months ago

I’m a rice student, so I’m aware of student insurance is not that good. But this is still shocking lol. I was there for 30 minutes last August, paid 301$ right after. And got a 331$ bill in mail, thought it was some mistake, and now they put me on debt collector 🙂 some maths is not right, and the frustration calling this place… 🙁 

Gabrielle Lovings 

on Google

a year ago

I am writing to formally lodge a complaint regarding the unprofessional and unacceptable behavior exhibited by the scheduling coordinator, Stacy S., during a phone call I made to this office on February 20, 2025. As a representative calling on behalf of a member for eligibility verification, I expected a professional and courteous interaction. However, from the moment Stacy answered the phone—laughing on what I understand to be a recorded line—her demeanor was unprofessional. The situation escalated when I mentioned the memb... read more

Arthur Luna 

on Google

a year ago

Can never get a call back to schedule appointment 

Addison Pritchard 

on Google

a year ago

Too notch knowledge, every time I step in I’m being challenged and come out ten paces ahead in my recovery journey. The front desk staff is incredibly mindful and demure, 10’s across the board!