Memorial Behavioral Health Center in Springfield

Eric Toomey 

on Google

4 months ago

Have been trying to see my counselor and been on the waiting list for over 8 months got a appointment accidentally got it mixed up with another appointment there and showed up late and back on a waiting list. Front desk lady was not empathetic at all would not contact my counselor to see if she could help out, straight took me to 3 months out for next appointment. When asked why so long if she would see me each week? There response is well the counselors make there own time wtf 

Jeannie Hufker 

on Google

7 months ago

I had a missed call from here yesterday. I tried to call back and figure out what it was. I called the first time couldn’t get through so waited. The second time I get transferred and get hung up. So I call a third time and get transferred a bunch of times and finally get to someone and she says it may be psychiatry. Today, I get a phone call saying I was wanting to get in with a primary. This is where I get really aggravated and pissed. I already have a primary care physician and already had an issue with them with this bec... read more

iixaaa 

on Google

8 months ago

Terrible - when you call its a call center that transfers you to another call center, that transfers you TO ANOTHER place .3 transfers is crazy , then i was on hold for 20 minutes and they hung up . you never actually can call the behavioral center anymore