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Members Source Credit Union

4.6

About this business

About MSCU Established in 1935, Members Source Credit Union now serves over 9, 000 members. We offer a full line of products and services using the latest technology and focus on providing prompt, courteous, personalized service. As a not-for-profit, member-owned financial institution, we work hard to ensure the credit union philosophy of People Helping People. Please visit our Membership Page to find out if you are eligible to join and the benefits of membership. 

Location details

8580 Virginia St, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.6137 reviews
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Rich Serna's profile image
Rich Serna 
recommend  Recommended
4 years ago

I must say the level of service that I have received since opening my new account, to making it virtually painless when adding someone to that account, and of course through my recent mortgage process I could not be more pleased with the staff at Members Source CU including the mortgage dept.- I am especially pleased with a Ms. Jessica Anton /Branch Manager who made sure that my crucial wire transfer went out the day I needed it to - Although I did not leave her with much time at all before the daily wire cutoff she rolled u... read more

Kristina Rardin's profile image
Kristina Rardin 
recommend  Recommended
4 years ago

The ladies at Member Source are always so nice and helpful!!! Especially Amy! She’s great and she always responds quickly!! 5⭐️⭐️⭐️⭐️⭐️ 

Jennifer Balcazar Rozenich's profile image
Jennifer Balcazar Rozenich 
4 years ago

If you bank with them during a pandemic and send your loan payment 20 days before due date you will still be required to pay again else have a delinquency notice. There system is not smart enough or people to apply to correct due date forth coming. Never again will I bank with this credit union. All my money will be withdrawn. 

Hannah Fetterhoff's profile image
Hannah Fetterhoff 
recommend  Recommended
4 years ago

Definitely recommend! Kara was so polite, she has excellent customer service! She is a great teller, made my day!! 🤗👍🏼 

Emily Herron's profile image
Emily Herron 
recommend  Recommended
4 years ago

The tellers are always so friendly. The last time I had to call in for assistance with my mobile banking, Kara was such a big help in walking me through how to post payments to my accounts. 10/10 would recommend 

Bina Bachmeier's profile image
Bina Bachmeier 
recommend  Recommended
4 years ago

service and the advice you receive 

Business response:

Thanks for the recommendation Bina Bachmeier! We're happy to help!😊😊 

Elizabeth Varela's profile image
Elizabeth Varela 
recommend  Recommended
6 years ago

Friendly and helpful tellers. Like the ease of the app. 

Business response:

Thank you for the kind words Elizabeth! We're proud to serve you! 

Matt Falcone's profile image
Matt Falcone 
recommend  Recommended
7 years ago
Aimee Sturgeon's profile image
Aimee Sturgeon 
recommend  Recommended
9 years ago

Business response:

Thank you Aimee! We appreciate your review in addition to all your hard work as an employee. 

Frequently asked questions about Members Source Credit Union

How is Members Source Credit Union rated?

Members Source Credit Union has a 4.6 star rating with 137 reviews. 

When is Members Source Credit Union open?

Members Source Credit Union is open now. It will close at 5:00 p.m.  

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