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Melbourne BMW
- Automotive
- South Melbourne, VIC
About this business
Location details
209 Kings Way, South Melbourne, VIC, 3205, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Autosports group could you please reach out to me: critter@y7mail.com, I’m more than happy to remove this review once resolved. TLDR: Understaffed / Overworked resulting in poor communication and disorganisation. I have reached out to the sales manager and unfortunately notresponse so I have no choice but to leave a negative review until a viable solution has been found. Just a timeline of events: * I ordered a Geely EX5 in April, expected delivery in June. * June arrives, I email the sales rep for an update (no respons... read more
I have been servicing my Audi with Audi Sutherland in Kirawee for several years, and the experience is always exceptional. The team consistently provides friendly, professional, and attentive service. Communication is outstanding, with regular text message updates throughout the day, keeping me informed about the progress of my vehicle. A special thank you to Daniel and his team, who always go above and beyond to make the service experience smooth and stress-free. My car is returned beautifully cleaned and washed every tim... read more
I have been servicing my Audi Q7 with Audi Sutherland in Kirawee for several years, and the experience is always exceptional. The team consistently provides friendly, professional, and attentive service. Communication is outstanding, with regular text message updates throughout the day, keeping me informed about the progress of my vehicle. A special thank you to Daniel and his team, who always go above and beyond to make the service experience smooth and stress-free. My car is returned beautifully cleaned and washed every ... read more
One of the worst after sales (and in hindsight presales) experience. Considering we went for prestige vehicle experience (formerly, and now regretfully BMW) we thought the process would be great and rewarding. However, after purchasing the 2025 Q4 Sportsback EV, it was never mentioned this vehicle does not have APP connectivity. When attempting to connect at signing the sales agent said “it s a poor app” which did surprise me, though all we wanted was functionality to see the battery level when not in the vehicle. Either way... read more
One of the worst after sales (and in hindsight presales) experience. Considering we went for prestige vehicle experience (formerly, and now regretfully BMW) we thought the process would be great and rewarding. However, after purchasing the 2025 Q4 Sportsback EV, it was never mentioned this vehicle does not have APP connectivity. When attempting to connect at signing the sales agent said “it s a poor app” which did surprise me, though all we wanted was functionality to see the battery level when not in the vehicle. Either way... read more
My experience at Sydney City Subaru was excellent. Tony and Gary were very easy to deal with and considerate. I would not hesitate to buy another car through this dealership.
Team was outstanding Special thank you to Sam & Alexis. Couldn’t be more happier with my new car
Thomas Polkinghorne (calls himself Tom) is the worst service advisor that I have ever come across at BMW (Kings way). Unsure if it's due to incompetence or laziness. I had to call and yell multiple times to get him to do the job that he is paid to do. I have been going to BMW to service my mini cooper for the last 6 years and the reason I continued to go back for services is due to the exceptional customer service that I received over the years. He is arrogant, rude and does not do his job well Him being on sick leave was on... read more
Thomas Polkinghorne (calls himself Tom) is the worst service advisor that I have ever come across at BMW (Kings way). Unsure if it's due to incompetence or laziness. I had to call and yell multiple times to get him to do the job that he is paid to do. I have been going to BMW to service my mini cooper for the last 6 years and the reason I continued to go back for services is due to the exceptional customer service that I received over the years. He is arrogant, rude and does not do his job well. He was uninterested in provi... read more
Frequently asked questions about Melbourne BMW
How is Melbourne BMW rated?
Melbourne BMW has a 4.3 star rating with 1,594 reviews.
When is Melbourne BMW open?
Melbourne BMW is open now. It will close at 5:30 p.m.
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