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MedStar Franklin Square Medical Center

3.5

About this business

Medstar Franklin Square Medical Center is a Hospital in Rosedale, MD. This facility has 357 total beds. This facility has been rated 2 times, with an average patient rating of 3. 

Location details

9000 Franklin Square Drive, Suite G, Rossville, MD, 21237, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.52,827 reviews
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H B.'s profile image
4 months ago

I was recently treated for diabetic ketoacidosis at FSH and received top notch care from the triage to the ICU team to the doctors. A huge thank you to e everyone that took care of me. Very prompt & attentive care. 

Linnette M.'s profile image
Linnette M. 
3 years ago

The emergency room is horribly disorganized and I pitty anyone unfortunate enough to have no other choice but to end up there. My 80 years old mother is one of those unfortunate patients who has been there for 9.5 hrs by now with no end in sight and no one to be able to give an estimate on when she will be seen by a doctor for what she came for. She has been poked and even tested for COVID, but her stomach issue has only worsened by being under stress and without food since lunch for I was told she “could not it until clea... read more

Nina Riley's profile image
Nina Riley 
4 years ago

Huge place WTF is wrong with the phones 24/7... 

Business response:

Thank you for your review and feedback, Nina. We're very sorry that you experienced issues with our phones. Please send us a direct message with more details regarding the issue, as well as your contact information, and we will have our team reach out to you for assistance as soon as possible. 

Brianna Jenkins's profile image
Brianna Jenkins 
4 years ago

My pop is about to pass away at MedStar Franklin Square Medical Center. They’re giving him a couple hours. They were letting 2 people up at a time, that last for 2 hours. One of the staff members got mad because they thought 3 people were in the room. There was not 3 people. Now they’re only letting my mom, her sister, pops sister, and brother see him. They’re not letting anyone else see him because of hospital policy with the COVID. I cant say goodbye to my grandfather. This isn’t fair. I dont know what to do. I wanna screa... read more

Ryan Hudson's profile image
Ryan Hudson 
4 years ago

No updates in the waiting room. 

Business response:

Thank you for your review and feedback, Ryan. We are very sorry for your experience and certainly understand how frustrating when you are waiting to receive care. We'd like to have a member of our team reach out to you to discuss your experience. If you are willing, please send us a direct message with your contact information. We hope to speak with you soon. 

Jerri Stokes's profile image
Jerri Stokes 
4 years ago

I was scheduled for surgery. Hospital was changing entrances. called to verify and was given the wrong information. Arrive 15 minutes early told that someone would assist me. I was informed I was in the right location even though no one asked my name or why I was there. Another couple arrives after me me and is quickly assisted. I question the lady why she didn't assist me. she stated that I was in the right area and that's why she didn't ask me. 45 minutes before I was properly informed about the correct entrance. Staff cou... read more

Lee Blumer-Rzepecki's profile image
Lee Blumer-Rzepecki 
recommend  Recommended
4 years ago

Was a patient at Franklin Square August 20-24. I have never been treated so fairly at any other hospital. My nurses and Techs were a cut above. My surgeon and staff were the best. I want to personally thank my Nurses and Techs. I apologize if I have forgotten anyone but my first night was very difficult. Thank you and God Bless Nurse Helen Nurse Catherine Nurse Cathy A very special thank you to Nurse Hyon Techs Thank you and God Bless Shi Jasmine Cheryl Briana You gave me encouragement, compassion and never made me feel like... read more

Business response:

Thank you for your review and feedback, Lee. We are very happy to hear that your experience at MedStar Franklin Square Medical Center was so positive! We will be sure to share your kind words with your care team. Thank you for choosing us for your health care. We wish you the best of health! 

Cindy Shank's profile image
Cindy Shank 
recommend  Recommended
4 years ago

Wonderful staff and care here! Never disappointed! Great hospital for inpatient and outpatient care. I highly recommend! 

Business response:

Thank you for your review and feedback, Cindy. We are very happy to hear that your experience at MedStar Franklin Square Medical Center was so positive! Thank you for choosing us for your health care. We wish you the best of health! 

LoRe Cirillo Bolling's profile image
LoRe Cirillo Bolling 
recommend  Recommended
4 years ago

Excellent care, super clean, very approachable staff. 

Business response:

Thank you for your review and feedback, LoRe. We are very happy to hear that your experience at MedStar Franklin Square Medical Center was so positive! Thank you for choosing us for your healthcare. We wish you the best of health! 

Frequently asked questions about MedStar Franklin Square Medical Center

How is MedStar Franklin Square Medical Center rated?

MedStar Franklin Square Medical Center has a 3.5 star rating with 2,827 reviews. 

When is MedStar Franklin Square Medical Center open?

MedStar Franklin Square Medical Center is open now. It will close at 11:59 p.m.  

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