Mediterranean Shipping Co Usa

Anonymous 

on Google

6 years ago

There are no words sadly. I will never understand the lack of customer service that you get every time you call. I believe it has to do with lack of having Management in each office, so everyone has free reign to do what they want, and therefore, dont go the extra mile to help people when they have a service failure, no matter what the failure is. I have many examples, i've written the FMC, I stopped doing business with them, for many years, and then recently went through a respected NVOCC who I figured would get the best se... read more

Lana Ponsonby 

on Google

6 years ago

There are no words sadly. I will never understand the lack of customer service that you get every time you call. I believe it has to do with lack of having Management in each office, so everyone has free reign to do what they want, and therefore, dont go the extra mile to help people when they have a service failure, no matter what the failure is. I have many examples, i've written the FMC, I stopped doing business with them, for many years, and then recently went through a respected NVOCC who I figured would get the best se... read more