Medical Vision Technology: Grand Alexander MD

Graciella Morales 

on Google

3 months ago

Terrible experience just attempting to schedule an appointment. I was told expect a call from the facility in regards to my referral back in April, then in May I got a call stating they hadn’t made any attempts to reach out and I should attempt to call them. I called four times prior to finally reaching a staff member to schedule an appointment, the staff member immediately had an attitude when she picked up the phone. I advised my reason for the call and confirmed the imaging I had done to be seen. The staff member got snip... read more

Zachary Cava 

on Google

5 months ago

I was having issues with double vision. I saw Dr. Grand in 2024 and he wrote a prescription for prism lenses. I ended up spending $895 on glasses & sunglasses with the new prism prescription and continued having issues. When I was able to finally see another doctor, they said that Dr. Grand had written the prism prescription wrong. Now if I want to have the correct prism rx put in, I will need all new lenses. I understand everyone makes mistakes, but this is extremely frustrating and insurance will not reimburse me for any o... read more

Frances Shelley 

on Google

9 months ago

Dr. Grand is the best ophthalmologist in my area. He is kind, knowledgeable and very caring about his patients. His staff, including the optical department is very friendly and compassionate. I highly recommend him for your eye care . AND the restrooms are very clean and actually have hot running water 

Edwardo Solorzano 

on Google

a year ago

Had my yearly eye exam yesterday and was pleasantly surprised with the amazing office remodel. I almost thought I had gone to the wrong office. Dr. Grand and his staff are always friendly and helpful with any questions I have. My mother had eyelid surgery two years ago and is still pleased with the results. 

Yvonne Reyes 

on Google

a year ago

Dr. Grand is great. His office staff are less than knowledgeable on how to inform and treat patients. I was scheduled for surgery for 2 months with no communication except for the initial call to set up the surgery. I called multiple times to talk with the surgery scheduler and she never returned my calls. I was informed by the surgery center the day before surgery that they can’t do it because of my weight. If I had known this 2 MONTHS AGO I would have worked harder on my weight loss. After it was cancelled NO PHONE CALL fr... read more