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Medical Service Company
- Home Medical Equipment Provider
- Royal Oak, MI
About this business
Medical Service Company is committed to improving patient comfort and quality of life by offering a vast array of home medical equipment and health care services. From respiratory equipment to sleep therapy services, we strive to provide an unparalleled level of patient care and support services. With our 70+ years of experience in the home medical industry, we’ve established ourselves as a company that cares. Contact us to experience the best in today’s medical products and customer service.
Location details
3601, 2 South W 13 Mile Rd, Royal Oak, MI 48073, 2 South W 13 Mile Rd, Royal Oak, MI, 48073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I picked up my new sleep apnea machine on July29. The Lady who helped me was very attention to detail. Upon using the new mask was different and had a small leak when I used it. I had tried to call but they were having some issues with there phone. I left message on another number and left a message with an Angela. After about an hour I Received a message from Joe Kierzkowski about my mask issue. I called him back and he explained that he is the Manager and wants to get the mask that I preferred to use. So upon speaking with... read more
This place is completely useless. I have had good experiences with them in the past, however my most recent experience has been awful. I took my son's wheelchair prescription to them on Saturday 10/2 and was told someone would contact me on Monday 10/4 regarding delivery. However, no one called me and when I called I was told they would call me right back while they checked something. A hour later, I called back to be told they needed a "chart note " stating why he needed a wheelchair. I got a hold of the ER doctor the morni... read more
Dealing with the service department for my cpap machine has been extremely frustrating. I needed a warranty exchange and they said they would send it. Two weeks later they say there's a financial hold and it wasn't sent. I clear the hold and get an email confirmation. Another two weeks passes and they still haven't sent the machine and say there's still a financial hold. I leave a message explaining this was resolved and finally they sent the machine. It arrived with the box not sealed, and the cpap bag unzipped! I don't kno... read more
The company used to be called "Beaumont Home Medical Equipment". Later sold to Medical Service Company. That's when disaster started. The staff at local store are nice and working decently. I'm talking about this company generally. The most evil company I've ever dealt with. - Auto shipment without verifying if your insurance would cover or not. Or even a notification that some items are not covered due to too frequent ordering. - Billing got messed up. Took multiple hours long phone call with the billing dept to fix. The wh... read more
Frequently asked questions about Medical Service Company
How is Medical Service Company rated?
Medical Service Company has a 1.8 star rating with 5 reviews.
When is Medical Service Company open?
Medical Service Company is closed now. It will open at 10:00 a.m.
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