Medical City Behavioral Health McKinney

Sam Belt 

on Google

a month ago

Horrible, absolutely horrible. My girlfriend was lied to by her doctor and nurses while here about what they would do. A doctor said they would call me and her mom which never happened and won’t allow us to try to contact her doctor or her case worker. Which they said would meet with her, and now they have all gone home, so another lie. They have treated her like a prisoner even though she was only there for evaluation. Has purposefully not told us information or allowed either one of us to talk to someone actually in charge... read more

Charlie “Charlie” 

on Google

2 months ago

Reason for care: severe complex PTSD and MDD with psychotic symptoms. Paranoia and Cotard's Delusion. I liked the people here alot. Came in with deep delusions and paranoia. Shakin like chihuahua, noncompliant, hid from everyone, jumpy, the works. Was a damn mess. Yet they treated me with deep care the whole time. I balanced out on meds and felt human and put together again. They took attempts seriously but werent dicks about it. Had good safety tactics and deescalation methods. And even high needs mentally disabled were han... read more

EDITH DUNN 

on Google

2 months ago

Sophia , a social worker at Medical City Behavioral Health in McKinney has been an absolute blessing to our family. Her knowledge and clinical expertise has been evident in every interaction, and she approaches her work with professionalism and genuine compassion. She took the time to listen carefully, explain their process clearly, and ensure that our relative felt seen, heard, and supported. During a very sensitive and emotional time, Sophia provided steady guidance and reassurance that made a meaningful difference. The le... read more

Paul Helsel 

on Google

4 months ago

Zero, negative stars if possible. This is the first inpatient ward that has ever discharged me in a more actively suicidal state than I was upon admission, and with no actionable follow up plan. What an absolute bang up job, your whole unit should be reported to the State for such poor treatment. 

Tien Nguyen 

on Google

4 months ago

excellent group of professional staffs and nurses and doctors. Had a great experience there was only the shift change made me uncomfortable but everything was good. Thank you for your good-hearted work, Bridget Smith!