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Medical City Arlington

3.9
  • Arlington, TX

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Location details

3301 Matlock Rd, Arlington, TX, 76015, United States

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3.91,541 reviews
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Jennifer H's profile image
Jennifer H 
a year ago

They have the most unprofessional staff. I had a passive aggressive nurse from the second floor who had her and all her friends treat me so unprofessional. And almost inhumane . I would say medical malpractice. Deleted all my medications away , Let IV tubing fill up with blood. The other patient in my room didn’t want to bother me and her nurse told the patient that none of us like her anyways so don’t worry about it. I had nothing to do with this nurse . Never met this woman . This nurse also was telling the nursing supervi... read more

Victor S's profile image
Victor S 
a year ago

On 11/24/22 I went to the Emergency Room for an unknown ailment. While there with my fiancé plus the two attendants treating me a tv monitor was rolled up beside my gurney. A live representative came on and explained to me that if I paid $200 before my discharge that there would be no other charges incurred. The $200 was paid! I emphatically questioned if that included ALL charges including labs, x rays etc. I was told YES ! Approximately 1 1/2 years I start receiving a bill for $1261.40 for the November 2022 ER visit. I mad... read more

Aracelly V's profile image
Aracelly V 
a year ago

Medical City Plano - took care of my mother couple of times but this time today August 22 ***** they really throw the ball on everything - I brought my mother for high speed heart rate ** took blood and urine samples they lost the urine sample we were waiting for the culture for further treatment and discharge they lost the urine sample they also changed catheter on my mom on 8/10 and they changed again on 8/21 and today 8/22 I told the nurses please stop changing the catheter she already got changed so many times and will c... read more

Leonard N's profile image
Leonard N 
a year ago

Recover a surgery bill for ****** and original payment got lost. Sent new payment I on 11/2/23 and cashed from account. Got notice from debt collection that not paid. Sent them copy a bank statement and was told not good enough. Think I sm being scammed 

Jerry D's profile image
Jerry D 
a year ago

My last experience at Summit Medical Center from July 20-24 of 2024 was very disappointing. I have been there several times in the past. I chose to receive treatment here, but it was close and to my home residence. I visited the ER first. I was in pain. After about 3 hours there, I was sent to a "holding area" where I finally got some pain relief. About an hour or so later, I finally got into a room. The Er staff was not rude, but not overly friendly either. The nurses and staff seemed overworked. After testing, I needed gal... read more

Business response:

Please know that we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our Quality Department. They would like to speak with you personally. At your convenience, please contact them at 615-316-3585 if you would like to discuss further. 

ROSELYN H's profile image
ROSELYN H 
a year ago

No rating.. I have been labeled to Angel hospital because of my past drug use and it's ******** because I have some serious things going on and no one there is taking me seriously. I have no insurance so I can't just go see a physician.. and honestly I feel like it's a matter of life and death right now. I'm scared.. 

Dylan A's profile image
Dylan A 
a year ago

hi. Yes, please do not ever go to Riverside community to stop. Do not know how to take care of 5150 patients. They dont know how to be carrying about their property. They dont know how to work with the clients so this hospital is not a good hospital. 

Dreameuse C's profile image
Dreameuse C 
a year ago

I arrived at this hospital 6:10pm on 6/9/2024. It took two days to be fully admitted into the hospital the wait times were ridiculous. My main issue is with DR. James A. I was dealing with fluid in my lungs and THIS DR told me if it weren’t for a cardiac issue he would send me home on antibiotics. I waited a full day and half a day to have the cardiac issue addressed. I stressed to nursing staff and as well to him the urgency to return home to my children, and I would not like to be kept for a simple exam. I could have been ... read more

Sophie O's profile image
Sophie O 
a year ago

I arrived at the hospital (Franklin ********* at approximately 9:15p after having my client transferred from her home via ambulance at approximately 7:45p The receptionist at ER was extremely RUDE and told me that they had no one there by that name WHAT? I called EMS Dispatch to confirm that was where they brought her. They confirmed that my client was left at hospital at 8:04p the RUDE Receptionist continued to argue with me that she was not here.. OMG, you LOST a whole person?? Receptionist calls Security and complains abo... read more

Frequently asked questions about Medical City Arlington

How is Medical City Arlington rated?

Medical City Arlington has a 3.9 star rating with 1,541 reviews. 

When is Medical City Arlington open?

Medical City Arlington is open now. It is open 24/7. 

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