Medelife Healthcare Services Ltd.

M Sonah 

on Google

3 months ago

Wayne was extremely rude and condescending towards me. As a client with a CPAP Rx and health issues, it's normal to have questions about the machine. I went to the appointment and the guy immediately told me to sit down and to wait. They had zero client in the store. The same guy, Wayne came to make sure I could afford the machine and not wasting his time, although I told him I had private insurance and Rx for it. Followed him to his office where again he will command you agressively to sit down. I mentionned about the noise... read more

Steven Khan 

on Google

4 months ago

Six months in and they have been fantastic team wise on each occasion. For swapping my mask to try a diffferent model (within that period) and to ensuring I am using it appropriately. Sleep has been better, mood and energy better as well. 

Redd B 

on Google

5 months ago

I had been with this company for years and they are Rude but I let it go on several occasions, I got a new prescription for a CPAP machine which was covered but they wanted to change me a fee of $175. Being on o.d.s.p. where do they expect me to get the money from? So I told them I want my prescription which anyone has the right to get and I went to a place in Niagara Falls who are extremely nice and they covered all the extra charges, Just Google CPap supplies in Niagara and they are the only ones listed with a 5 star ratin... read more

Meer Kaat 

on Google

6 months ago

RUDE, BIASED, UNPROFESSIONAL CUSTOMER SERVICE at this location!!! If they’re not trying to sell you something, they’re rude and unprofessional! When you have an issue or a question post purchase and you don’t conform to their idea of compliance BECAUSE of your issue, be prepared to be cut short because their time is best spent selling a new product to someone else!!