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McLaren Greater Lansing Primary Care - Okemos

2.1
  • Okemos, MI

About this business

Location details

2270 Jolly Oak Rd STE 1, Ste 1, Okemos, MI, 48864, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.167 reviews
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Caiden Volpe's profile image
Caiden Volpe 
2 weeks ago

I'm giving a 2 star because I genuinely like and appreciate my provider. Nichole made me feel heard, seen, and like my problems could potentially be resolved. The real issue is communication. Messages go days with no answer, sometimes not with one at all. I had an MRI and ultrasound scheduled for the same day and the PA was never entered for the MRI, so now I have to drive 1.5 hours one way for two different appointments and no explanation as to why it was never entered. I was then told to schedule an appointment with my pro... read more

Alejandro Aguilar's profile image
Alejandro Aguilar 
3 months ago

The care is amazing doctors are always good my biggest issue is NO ONE EVER ANSWERS THE PHONE 10+ calls including voicemails and never getting a call back besides reception place is great 

Kristy Hall's profile image
Kristy Hall 
3 months ago

I'm surprised to see so many negative reviews?? The staff has always been kind, friendly, and professional. I've only been rescheduled once but they got me in the next week with no issue. That's bound to happen. I never wait long in the waiting room. I love my doctor and nurse. They're compassionate and relatable. I feel welcomed and cared for. No billing issues. I also love their fish tank It's been a positive enough experience that I willingly drive 45 minutes from home to receive care from this office. Thanks Dr. Roathe ... read more

Shannon Blake's profile image
Shannon Blake 
4 months ago

Toloff 4* McLaren Clinic: 3* (access) It’s hard to replace such a longstanding staff however I see stability return. Everyone is kind and caring. Dr. Toloff is my new Doctor. He’s , listens, is caring, empathic, honest and knowledgeable . He gets a 4. McLaren moved it down to a 3 because they need another provider to replace the one who had to leave . Please you need more access and availability. 

Chris Cardinal's profile image
Chris Cardinal 
6 months ago

Been a patient for decades and after my physician left the response and care became suspect. Can’t get refills, made an appointment over the phone with the receptionist and when the time came they never entered the appointment. Find a different care provider 

Frequently asked questions about McLaren Greater Lansing Primary Care - Okemos

How is McLaren Greater Lansing Primary Care - Okemos rated?

McLaren Greater Lansing Primary Care - Okemos has a 2.1 star rating with 67 reviews. 

When is McLaren Greater Lansing Primary Care - Okemos open?

McLaren Greater Lansing Primary Care - Okemos is closed now. It will open tomorrow at 8:30 a.m. 

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