This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
McGrath Hyundai of Dubuque
- Car Dealers
- Dubuque, IA
About this business
Location details
2075 Holliday Dr, Dubuque, IA, 52002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Title: Unethical Sales Practices and Unfulfilled Promises at Key Hyundai of Milford I purchased a Hyundai Tucson Hybrid from Key Hyundai of Milford on July 17th, signing the paperwork that day and picking up the vehicle on August 4th. During the deal discussion, Kyle (Sales Manager), General Manager (I think Mike) and Javier (Sales Representative) agreed to include a spare tire, 3-year maintenance package, and all-weather mats. These items were listed on the deal sheet and signed by me, with the General Manager present. Howe... read more
We received excellent service from 5 Star Hyundai when our Hyudai Tuscon broke down in Baton Rogue. The customer service and the repair shop did an excellent job communicating and fixing the problem. Tracy went above and beyond to help us. Thank You!!!
I had my Hyundai ELANTRA towed to the dealership to have the positive terminal clamp shown in picture below replaced and if necessary for the battery to be replaced. They wanted to charge me a diagnostic charge of over $200 and I said that was not necessary as I knew what the problem was. It was the clamp in the picture. Shortly afterwards, I returned a missed call to the service department and they quoted me $1600.. I told them you have to be kidding me and said there was no way I was going to pay $1600 for a $ $13 clamp. I... read more
We had the pleasure of meeting and working with David Calder on our Genisis purchase. It was a fun experience. David is very personable while maintaining a professional demeanor. He expressed that he'd only been with Hyundai for a week or two, but we would have never expected it. He was very knowledgeable and resourceful if needed. We felt like old friends after a while. As a fellow dog lover, we enjoyed learning about his dogs too.
This dealership is a complete scam. I came in for a simple oil change that was already included in my maintenance package. Without my permission, the service advisor at (209) 662-6400 added an “oil injection” service I never asked for, then had the nerve to demand I pay for it. This is blatant dishonesty and an obvious attempt to overcharge customers. They gave no explanation, no approval request, and no respect for the customer’s trust. If you value your money and your peace of mind, avoid this place at all costs. I will ... read more
Iggi Barreto at Paramus Hyundai was amazing to work with! He’s very friendly, easy to talk to, and really cared about our needs throughout the whole process. He made sure we were comfortable, even offering us water while we talked, and gave us an incredible deal on a beautiful car. If you're looking for someone who’s honest, helpful, and really wants the best for you, definitely ask for Iggi!
"Warranty Repair Mishandled – Charged for Work Caused by Defect" Hyundai confirmed our Elantra had excessive oil consumption and approved a warranty engine replacement. But the dealership only replaced the short engine block, not the full engine. On top of that, we were charged nearly $900 for belts and hoses that were only replaced because of the engine defect. These weren’t normal maintenance jobs — they were part of correcting Hyundai’s known issue. We expected full warranty coverage and fair treatment, not extra charge... read more
Buyer beware. They are not honest and DO NOT give you the information you need. NEVER trust them when it comes to so called Mandatory Protection Package. That Protection Package with almost $4,000 additional charge. THEY DID NOT SHOW ME THE METROGUARD PROTECTION PACKAGE CONTRACTING GIVING ME THE OPTION TO SIGN. This form also came with a cancellation option but they marked $00.00 in cost so there was no way to cancel and get any kind of refund. TEXAN HYUNDAI ROSENBERG IS FRAUD. Walk away.
We had a really good time dealing with Gator due to his down to earth nature and knowledge of the vehicles he showed us. I would definitely recommend him if I were ever looking for another vehicle.
Frequently asked questions about McGrath Hyundai of Dubuque
How is McGrath Hyundai of Dubuque rated?
McGrath Hyundai of Dubuque has a 4.7 star rating with 604 reviews.
When is McGrath Hyundai of Dubuque open?
McGrath Hyundai of Dubuque is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com