McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.2

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

390 Niagara St, Buffalo, NY 14201, Buffalo, NY, 14201, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,112 reviews
Select a rating
Ken B.'s profile image
Ken B. 
on Google
a week ago
Devin Heist's profile image
Devin Heist 
on Google
a week ago

It takes a special kind of incompetence to forget almost the entirety of an order, but this location has managed to do so multiple times. They can't even remember to give you straws for drinks. And the food that they do remember to give you is cold and not fresh in the slightest. Based on the other reviews here, the "workers" clearly don't care about doing their jobs correctly. I get that customer service isn't fun to work in, but they're not even working. They're just wasting company time doing nothing. Just like Ronald McD... read more

Brittney Krollman's profile image
Brittney Krollman 
on Google
a week ago

I've been to this location twice in the past few months. The workers are not friendly and the food takes a long time. I know this location is pretty busy but I waited 21 minutes for my food yesterday which was 2 double cheeseburgers. The food was good but the service is terrible. Also the self order kiosks kept freezing, rendering them useless. 

Courtney Cameron's profile image
Courtney Cameron 
on Google
a week ago

Just ordered food from the mobile app. Waited 15 minutes curbside for my order. They marked my order as received in the app when I never received my food. The app said it was a 2-5 minute wait. After 15 minutes I had to leave to go back to work. I stopped inside to ask what happened to my order but it was complete chaos. 20 people just standing around. I had to leave. No food. But I was charged in full. 

Sam's profile image
Sam 
on Google
2 weeks ago

The staff is nice but they never get the order right, I’ve been told to go wait and park and never had anyone drop off the food. I keep trying to give them another chance but it’s now been 5 mess ups in 10 trips. Go to another McDonald’s, this is the worst one in the city. 

View all google reviews

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.2 star rating with 2,112 reviews. 

When is McDonald's open?

McDonald's is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com