McDonald's

Maurice Roberts 

on Google

3 weeks ago

It seems like most people only leave reviews when something goes wrong or they’re upset, so I wanted to leave a positive one. I genuinely enjoy coming to this McDonald’s overnight. My food is always fresh, and the staff is consistently friendly. You can tell they care about the customer experience. Sometimes they even do small generous things, like tossing in an extra nugget with a 4-piece or giving you a cookie just because. Those little gestures go a long way, and it’s the reason I keep coming back to this location. 

Criscelia Alicia 

on Google

4 weeks ago

Very poor experience at this location (1608 E Parmer Ln) around 11:30 PM. I placed a mobile order that included ice cream. I was first told the machine was “down,” then told they were “out of ice cream,” which was inconsistent. I was directed to get a refund but then told to do it myself in the app—which isn’t possible once the order is completed. I asked for cookies instead. When I received them, the order was short. When I calmly pointed it out, I was told I “counted wrong.” The employee walked away, and the manager (Delia... read more

Criscelia Alicia 

on Google

4 weeks ago

Very poor experience at this location (1608 E Parmer Ln) around 11:30 PM. I placed a mobile order that included ice cream. I was first told the machine was “down,” then told they were “out of ice cream,” which was inconsistent. I was directed to get a refund but then told to do it myself in the app—which isn’t possible once the order is completed. I asked for cookies instead. When I received them, the order was short. When I calmly pointed it out, I was told I “counted wrong.” The employee walked away, and the manager (Delia... read more

Michael Sanchez 

on Google

a month ago

I placed an order for curbside and when I got there, the app didn’t work so I called at the restaurant three times and nobody answered. I finally went outside and they said that I needed to enter the parking number on curbside which I already knew. I just asked him for my order and they didn’t know what I was talking about until they finally got it and gave it to me. Extremely poor service. 

A Goggle User 

on Google

a month ago

I had a disappointing experience with Kimberly, the front cashier at McDonald’s. Upon approaching the counter, I was not greeted, and her demeanor throughout the ordering process felt unwelcoming. When I requested a modification to my sandwich—something that has consistently been accommodated during previous visits—I was told it could not be done, without any further clarification. I asked to speak with a manager, who was courteous and promptly assisted me with the request. While I appreciate the manager’s professionalism, m... read more