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McDonald's

2.1

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

1831 W Sherman Blvd, Muskegon, MI 49441, Muskegon, MI, 49441, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
2.124 reviews
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Stephen's profile image
Stephen 
on Google
a week ago

Seriously? The management at this location must be completely incompetent if their workers are getting away with this kind of shit. They literally dumped the food into the bag upside down. Burgers underneath weren't even wrapped all away. Definitely won't be returning, starting to prefer small mom and pop restaurants that actually care about customer service. 

Brad Fairchild's profile image
Brad Fairchild 
on Google
2 weeks ago

I ordered online at 10:22 a.m. was at the drive-thru speaker by 10:30 gave her my drive-thru code and by the time she came back it was 10:31 and she told me that they had thrown my food away because I was late... it does not seem that this McDonald's values customers or even making money if they're throwing food away. The young lady at the window was rude and walked away from me before our conversation was even done. Something needs to be done with the wastefulness. 

zackeriah ruiz's profile image
zackeriah ruiz 
on Google
2 weeks ago

Not that great have a hard time making adjustments for online orders over the speaker asked for a different addition to my sandwich that I can't do online and they told me no and I have to argue with the manager and staff on why I can't just swap the topping very disappointed 

Bumstead40's profile image
Bumstead40 
on Google
3 weeks ago

Really poor experience. Waited at counter forever with my family. At some point a guy came out and said they were training new employees. But we waited and waited. The back was full of people working there that day. Lots of people walking around. Not one order taken the full 20-25 minutes we were waiting at counter. Not one. So we walked out. 

Elizabeth Hoffmann's profile image
Elizabeth Hoffmann 
on Google
3 weeks ago

I really don't like that I can't get my own refills. I just wanted water and had to bother workers for this. 

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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 2.1 star rating with 24 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

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