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McDonald’s

3.1

About this business

Come visit us at 1035 Richmond St in Mt. Vernon. McDonald's is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you're looking to start your day with a McCafe coffee or enjoy a mouthwatering Big Mac, McDonald's has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald's App today! 

Location details

1035 Richmond St, Mount Vernon, KY, 40456, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,459 reviews
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Thomas J. Dudley's profile image
Thomas J. Dudley 
4 years ago

Ordered over $27 dollars worth of food. Large McRib Combo, Plain Fish sandwich, 20 nuggets, 2 Sundays. Handed a Medium fry and a plain cheese burger at the window. Employee refused to listen that it was the wrong order. Had to yell to get them to give us the Fish and McRib, still did not get the sundays. Never eat her. 

Rachelle Doan's profile image
Rachelle Doan 
4 years ago

They cannot get a order right. Ordered a triple cheese burger and got 1.5 Pattie on the bun, my boyfriend ordered a mcdouble with cheese and ketchup only and had no cheese... I had to go through the drive thru 4 times in one day a couple of weeks ago just to get a correct drink... Pitiful!! 

Business response:

You should always get what you request, Rachelle! To help us address this, please provide more info here: https://www.mcdonalds.com/.../restaurant.../facebook 

Carolyn Franklin Gannaway's profile image
Carolyn Franklin Gannaway 
5 years ago

Food was what I expected, but sweet tea tastes like a blend of mold and dirt. Please install an inline water filter for the ice machine and brewing machine and change the filters regularly. 

Jess Dickert's profile image
Jess Dickert 
5 years ago

Wrong wrong donkey kong! either rude, wrong or terrible food prep/throwing it together. This is mcChicken on 3/8/2020 bun is stale and flattened. 

Dustin Williams's profile image
Dustin Williams 
5 years ago

This is by far the worst McDonald's I've ever been to. I'm not sure how it's still open. Everytime we have stopped to give it another shot thinking "maybe they will do their jobs today" it always backfires. Tonight I was told that biscuits are made to order, as I was pulled up to wait on my food for about 10 minutes. The biscuit that we received couldn't even be bit into, it was hard as a rock. a fork broke as we tried to pick it up. This is inexcusable and awful customer service. also those little "if we don't mention it, i... read more

Glen N Maria Allen's profile image
Glen N Maria Allen 
5 years ago

worse place ever screwed order up twice 

Shannon Stamper's profile image
Shannon Stamper 
6 years ago

The food is always cold and never made correctly. Fries & Nuggets are always recooked old fries because they don't want to make new ones. It's disgusting and the owner's DO NOT CARE!! This is the Big Mac I ordered tonight. I ordered extra pickles, checked the burger, no pickles, that's when they decide to tell me they don't have any pickles instead of when I placed my order. The customer service is better at a proctologist. 😒 

Kacee Taulbee Gilliam's profile image
Kacee Taulbee Gilliam 
6 years ago

This is unacceptable as a large drink. I was told that corporate said it could only go to the black line. As you can see it is not to the black line. When you pay for a large, you need to get a large, not the equivalent to a medium in a large cup. 

Stephen Smith's profile image
Stephen Smith 
6 years ago

Ordered two mcchicken and a quarter pounder two large fries. took 35 minutes to get our food. fries were basically dipped in the oil, they were luke warm and mushy and my burger was not cook as it was almost raw in the midde. 

Frequently asked questions about McDonald’s

How is McDonald’s rated?

McDonald’s has a 3.1 star rating with 2,459 reviews. 

When is McDonald’s open?

McDonald’s is open now. It will close tomorrow at 12:00 a.m.  

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