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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
9915 Watson Rd, Crestwood, MO 63126, Crestwood, MO, 63126, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 11:00 p.m. | |
Tue | 5:00 a.m. to 11:00 p.m. | |
Wed | 5:00 a.m. to 11:00 p.m. | |
Thu | 5:00 a.m. to 11:00 p.m. | |
Fri | 5:00 a.m. to 11:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 11:00 p.m. |
I think this place is staffed by a total of 2 people who would rather be doing anything but provide food that people order. They talk to each other, barely acknowledge customers, make you wait 10+ minutes for your order and then get it wrong. Not sure what happened, it used to be a great franchise before they refurbed it.
So, on the McDonald’s App under Shareable's at Breakfast time they have BOX OF COFFEE choice of Regular or Decaf. So I ordered it. The worker & manager tried to make me feel stupid by saying , “WE DON’T HAVE THAT, NEVER EVEN HEARD OF IT. I showed them on the app the BOX OF COFFEE. And again NEVER HEARD OF IT. I then asked can I at least get a refund? The manager said, I CAN DO THAT. She just made me feel small & stupid as if I should have known. To the Manager at this location. EDUCATE YOURSELF ON THE MENU!!!
Avoid this one. Very understaffed (& poorly staffed). Better ones nearby.
Drive thru was a hot mess. Took 10 minutes to get anyone to take an order. Then had me pull to the second window and I sat there for 10 minutes more. Then I saw the manager who has braids and glasses hanging out the first window yelling at the cars behind me to not move to the second window. Then she came and gave me my order and she had my iced coffee spilled all over the front of her shirt and all over the cup and she still handed it to me and my food was horrifically cold and disgusting this location continues to have poo... read more
Staff was totally confused because of the snack wraps coming out again
McDonald’s has a 2.6 star rating with 22 reviews.
McDonald’s is open now. It will close at 10:00 p.m.
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