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McDonald Army Community Hospital

3.3

About this business

Location details

576 Jefferson Ave, Newport News, VA, 23604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3200 reviews
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Andrea Evans Foster's profile image
Andrea Evans Foster 
5 years ago

This place is a joke. can't ever get anyone on the phone and takes days to answer emails. I've been waiting for almost a week for my so called doctor to type in some prescription renewals. Apparently it's hard to do because they are still not in yet. We pay for Tricare Prime but I am switching to a civilian doctor so maybe I can receive quality care. 

Tanya Tran's profile image
Tanya Tran 
5 years ago
Tammi Woodstock's profile image
Tammi Woodstock 
recommend  Recommended
5 years ago

I love my pcm hes very kind caring and Listens... we been to several posts and Macdonald is great 

Tamra Christine Woods's profile image
Tamra Christine Woods 
recommend  Recommended
5 years ago

I love my pcm hes very kind caring and Listens... we been to several posts and Macdonald is great 

박은옥's profile image
박은옥 
6 years ago

2 and half years ago bunion surgery done on left foot it went wrong now what my foot looks like 

Tanya Tran's profile image
Tanya Tran 
6 years ago

I’ve been trying to schedule a mammogram for the past 4 days and leaving messages and a written message with my info literally everyday and no one returns my call! Poor service. The worst 

Denise Woehler Gibbs's profile image
Denise Woehler Gibbs 
6 years ago

From: Denise Nov 27, 2018 I just called Tricare, and they do not have any open referrals for me, other than to Virginia Oncology. I need a referral to rule out cancer, as stated in the summary of my pet-scan report, and also for physical therapy for my right hand that I was told would be put in, so I can waste another 2 months before getting a referral to someone who can diagnose & treat, my hand properly. I have had this pain in my hand, which wakes me up at least 3 times a night, since February. From: Nov 13, 2018 Mrs Hell... read more

Joel R Sox's profile image
Joel R Sox 
6 years ago

First I have been waiting for 50 minutes past my appointment time to see a provider as of now, who knows how much longer it will be. My first meeting with this provider and not making a good impression. This is costing me a very important appointment with the VA that will surely take another month or so to reschedule not to mention another day off of work. This lack of staffing is ridiculous. Basically forcing retirees out as making them go out and have copays for everything. 

Ethel NeSmith's profile image
Ethel NeSmith 
recommend  Recommended
6 years ago

I would like to commend and congratulate you for having Mr. Joseph Mueller on your team at the Family Health Clinic, MCACH, Fort Eustis. In this day and age of having to battle Tricare contractors for treatments not dictated by what insurance will, or will not cover, it is great to know that we have someone like Joe Mueller to advocate for us military families. My daughter has been dealing with a painful knee vein malformation for the past two and a half years, several appointments and seemingly lack of concern from anyone l... read more

Frequently asked questions about McDonald Army Community Hospital

How is McDonald Army Community Hospital rated?

McDonald Army Community Hospital has a 3.3 star rating with 200 reviews. 

When is McDonald Army Community Hospital open?

McDonald Army Community Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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