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McDermott Auto Group

4.1

About this business

McDermott Auto Group 

Location details

655 Main St, East Haven, CT, 06512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.196 reviews
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Naquan Boyd's profile image
Naquan Boyd 
on Google
4 months ago

I like the place overall. I recently bought a used 1500 Silverado with about 14k miles. I think the transmission might be slipping in and out of first but I’m not to concerned as it’s warranted. Will call shop tomorrow to have it looked at but overall again it was a good experience and this transmission doesn’t scare me to much cause I’m sure it will be corrected if need be. Edit: Would reduce stars but I blame myself thinking Chevy would handle the issue for 3 yrs they said the hard shifting was normal, then the transmissio... read more

Ernest Saunders III's profile image
Ernest Saunders III 
on Google
9 months ago

***Beware CHECK ENGINE AFTER PAYMENT ALERT •MC DERMOTT LEXUS EAST HAVEN •May 4 th 2024 I walked in and said I would like a car that I can register for my business and that I just started a local business a few blocks away here in The East Haven. I explained that I’m disabled and need a vehicle that can get me where I need to go without issue. I was told by John Keklik that they had a 2017 Mercedes that had passed 160 point inspection and was ready to go. He and I agreed on $ 20,000 out the door. I got the cashiers check with... read more

Lisa Klein's profile image
Lisa Klein 
on Google
9 months ago

The buying experience was amazing! However they lost a key fab and the windshield was cracked It was Memorial Day weekend. We are still waiting for the key fab and windshield and brakes looked at. Many calls. Even a trip down there. Still waiting 

Chan Chuongvan's profile image
Chan Chuongvan 
on Google
10 months ago

I bought a Lexus RX350 from this dealership on July 7 ,2023. As of today, October 13 I am still waiting for delivery of my second fob. Really, disappointed . Update 1/27/2024: My second fob finally came in. I raised the rating. Communication could have been better. Brought my car in for service 6/14/2024. Excellent customer service from Tanya P and Ryan. Ryan fixed the Google Map navigation voice I struggled with for months. Really impressed and appreciated. Raised rating. 

John Desarbo's profile image
John Desarbo 
on Google
11 months ago

Excellent Experience. Very friendly staff. Anthony was amazing! 

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Frequently asked questions about McDermott Auto Group

How is McDermott Auto Group rated?

McDermott Auto Group has a 4.1 star rating with 96 reviews. 

When is McDermott Auto Group open?

McDermott Auto Group is open now. It will close at 6:00 p.m.  

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