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McClintock Heating and Cooling provides quality HVAC products and service to the Matthews and Charlotte, North Carolina areas.
3032 Eaton Ave, Suite 103, Indian Trail, NC, 28079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:30 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 5:30 p.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
We purchased our unit 4 years ago and have had wonderful service from McClintock. We use their twice yearly check up and the technicians provide the answer to any questions we have as well as a thorough wash and diagnostic. We have been very impressed with this company from purchase through installation and now through service. Recommended McClintock to family members who purchased and maintain their unit with McClintock. **** continue to recommend McClintock to friends and family. Great Company.
Business response:
Thank you for the review and thank you for entrusting us to install and maintain your system, we really appreciate your business!
McClintock is a great company. We purchased a new system from them and continue to use them for service and repairs. They are always punctual, helpful and fair. Cant say enough good things about them!
Business response:
Thank you for the review! And thank you for entrusting us to take care of your home comfort needs, we really appreciate your business!
We purchased new equipment from McClintock years ago, participate in their regular service program, and have consistently been impressed with their professionalism from the beginning. The service technician team is great! A top-notch tech was here today and we surely appreciate his knowledgeable, meticulous, courteous, and friendly service call.
Business response:
Thank you for the review and thank you for entrusting us to install and maintain your system, we really appreciate your business!
*****, the Service Technician, was very professional, thorough, punctual, and courteous. The entire team, including staff who scheduled the appointment, discussed the annual service contract, and provided selected documentation at my request, represented excellent customer service.
Business response:
Thank you for the review, we really appreciate it! Our entire team works very hard to provide top notch customer service every day, so thank you for your comments.
Outstanding experience with this company from my first phone call until the completion of the service. Called at 8:30am and was answered by **************** who was friendly, knowledgeable, and listened to my questions. She presented options and she scheduled my appointment for the same day! Fast forward to this afternoon when Service Technician ************ arrived and assessed the situation. He listened to the issues and then got to work. **** was extremely thorough and also efficient. Im now signed up on a yearly maintena... read more
Business response:
Thank you for the review, we really appreciate it! Our entire team works very hard to provide top notch customer service every day, so thank you for your comments. We agree **** is a great tech and ******'s customer service skills are amazing. We are glad they are part of our team!
Our heat was out and McClintock responded the same day. The office staff were friendly and professional as was *****, the technician. He also showed up on time, diagnosed the issue, gave us an estimate and discussed options. A part has to be ordered but all went according to schedule and again ***** showed up exactly when promised and fixed our system efficiently. Great communication from start to finish.
Business response:
Thank you for the review, we really appreciate it! Our entire team works very hard to provide top notch customer service every day, so thank you for your comments.
McClintock has been a trusted advisor on my HVAC systems for years. They make recommendations based on the homeowners point of view and not just to sell new systems. In every case, the technicians who have been to my home were professionals who knew how to work well with customers. This company does things right. I have recommended them to several friends.
Thank you, ****, for correcting the manual damper direction. It was significantly hotter upstairs than downstairs. Apparently, an error made by different HVAC company who had the damper completely open, with heat flowing upstairs. **** closed it about 75% redirecting heat downstairs. He checked all the ductwork to assure heat was coming through as well as semi-annual service check for system. In addition, he adjusted thermostat to Circulate Fan Mode instead of Auto Fan. Circulate fan mode will kick on through out the day ins... read more
Business response:
Thank you for the review. We agree **** is great and we are glad he is part of our team. And thank you for entrusting us to take care of your home comfort needs, we really appreciate your business!
Great company to do business with. The technicians I have dealt with have been very knowledgeable and friendly. I am so glad I found them, well pleased with the work done. Would definitely recommend.
Business response:
Thank you for the review and the great comments about our team! We really appreciate your business!
McClintock Heating & Cooling has a 5 star rating with 2,705 reviews.
McClintock Heating & Cooling is open now. It will close at 5:30 p.m.
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