M.C. Plum Inc

Frank Gordon 

on Google

3 months ago

Very poor customer service. Called to request service for repair work on Beckett fuel oil furnace for leaking fuel. The lady who answers the phone asked if it was an emergency and I told her no due to furnace being in an outdoor garage. Receptionist told me she would call me back after she talked to her techs. After two hours I still did not receive a call, so I called back in asking for an update. She said well you said it wasn’t an emergency and she is still waiting to hear from her techs. I notified her it wasn’t an immed... read more

Giovanna Carannante 

on Google

a year ago

If you didn't call them yet....run while you still can! Hopefully this post can save a future victim. We had MC Plum come out to fix a minor pin hole leak that dripped maybe once every 30 seconds. Their "technician" was supposed to call us on their way there. Turns out the "technician" is the owners son, and he never called on the way there. Fast forward to later that afternoon, we get a text from our tenant that he can't take a shower. Come to find out the owner's son took it upon himself to disconnect the entire shower whi... read more

Anonymous 

on Google

a year ago

If you didn't call them yet....run while you still can! Hopefully this post can save a future victim. We had MC Plum come out to fix a minor pin hole leak that dripped maybe once every 30 seconds. Their "technician" was supposed to call us on their way there. Turns out the "technician" is the owners son, and he never called on the way there. Fast forward to later that afternoon, we get a text from our tenant that he can't take a shower. Come to find out the owner's son took it upon himself to disconnect the entire shower whi... read more

CabesaDEpapalla _Yt 

on Google

a year ago

i went into the store and i saw they were being racist to one of my hispanic friends, literally fired him for being hispanic, racism should not be tolerated 

LilEmoVert 

on Google

a year ago

I had the most disappointing experience at this place. The service was abysmal from start to finish. And to make matters worse they showed various signs of racism. I wouldn’t recommend this place to anyone. Avoid at all costs!