Mazzucchelli's Jewellers - Miranda

matty tampz 

on Google

3 months ago

I called Mazzucchelli's on the hunt for a particular watch for my wedding. A short time after I had moved on with my search, Babz called back with a few other options and text me some pictured of another watch I loved even more than the first. Babz was excellent. She really looked after us. She is clearly full of passion and she completed the last piece of our stressful week. Thanks again! 

T.O South 

on Google

5 months ago

The purchase experience here was great — staff were helpful and I was happy with the watch. The next day, I went to their recommended watchsmith to get the bracelet adjusted. Unfortunately, the adjustment was done hastily and without care, leaving visible scratches on my brand-new watch. It’s disappointing that a store selling good timepieces would refer someone who handles them so poorly. If you care about your watch, I’d suggest finding your own trusted watchsmith or don't go to Watch Empire @ Miranda 

Jordan A 

on Google

7 months ago

My partner bought my engagement ring from here, in the 5.5 months we have been engaged, I have been able to wear it for 1 week, and in that week a little diamond from the band fell out. They refused multiple times to resize based on being pregnant/ post partum and hand too hot (even though my hand was never swollen nor ever changed size). Then took a month for resizing a very simple ring. A diamond fell out at some point within a week. They tried to charge me for the lost diamond. Its been being repaired for 9 weeks now with... read more

Mathieu Rebuffet 

on Google

9 months ago

I recently visited Mazzucchelli's Jewellers in Miranda to purchase a watch during their sales event, and I couldn't be more pleased with the outstanding customer service I received. From the moment I walked in, the staff was attentive, knowledgeable, and genuinely eager to help. The team assisted me in selecting the perfect watch that not only met my style preferences but also fit comfortably within my budget. The model I selected was not in stock but arrived within a couple of days which was awesome. They have then ensured ... read more

Jacob Pattinson 

on Google

a year ago

Would not refund item after 3 days of purchase with no clear communication of a “No refund policy”