Mazzucchelli's

y h 

on Google

3 weeks ago

Recently, I purchased 3 beautiful Automatic Swiss Watches from Mazzucchelli's Store at Murray Street, in Perth CBD. I enjoyed my shopping experience there as the Staff were very professional and friendly, and the prices were very reasonable. Especially, one of the Staff at the Store, Tommie, provided me excellent customer service and tried her very best to meet my satisfaction. Thank you very much, Tommie! I would like to visit beautiful Perth and do shopping at the Store again! Yawei 

Yukta Minocha 

on Google

a month ago

I visited Mazzucchelli’s this morning (8 july 2025) and, unfortunately, had a very disappointing experience with one of the staff members. The woman who assisted me was extremely unwelcoming and rude throughout the interaction. Her demeanor felt intimidating, and she made me feel very uncomfortable with the way she looked at me and spoke to me. To add to the unpleasant experience, she brought up a past incident from the Karrinyup Mazzucchelli’s store, which was both unprofessional and unnecessary — especially considering the... read more

Nguyen Duong 

on Google

4 months ago

Staff denied to reprint the receipt and said receipts are only available at the store that I purchased poor service I went to a different store ( Carousel) and they are more than happy to reprint receipts for me. 

Yudi Sethi 

on Google

6 months ago

This store has the worst service I’ve ever encountered. I made three separate trips after confirming over the phone that the correct product was available—only to find out each time that they either didn’t have it or were trying to sell me the wrong item. The consultant, Angela, repeatedly tried to push the wrong product on me, and the labels on the earrings were completely incorrect. This didn’t seem like an accident—it felt like an intentional tactic to confuse customers into buying something they didn’t want. When I raise... read more