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Mazda Service
- Automotive
- Hempstead, NY
About this business
Location details
209 N Franklin St, Hempstead, NY, 11550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought the total wheel coverage from Mazda and have had my appointment cancelled for the last 3 months because they didn't tell me that this service is not done by them but by a third party company. Therefore, I will be without my car for a long time while the OTHER company fixes my wheel. And wouldn't you know, they seem to never have a service car for my wife to use in the meantime. So it's either don't have a car for a week or more(impossible), or keep paying for a service and not be able to use it on my terms but on Ma... read more
Mazda is a great place to buy or lease a vehicle. Jack is the best in the business.
Muy malo el servicio del personal que trabaja en el servicio al cliente
I have had service done on three CX-5 models over the last 8 years here and have always found the service department personnel professional and courteous. General maintenance, tire repairs, and explanations of the work performed are always given. Wait times are dependent upon workloads so it could very prompt or a bit of a wait (if you wait there) if it’s busy. Overall it’s a good service department.
Terrible customer service and they rip you off. Trying to sell me $1500 for new brakes, should be $800 max. They forget to reset my service meter, I drive 20 ft away, not even off a the lot, turn around, and ask them to reset it. They try to tell me I need to make another appointment provide paperwork showing the service. I’m literally talking to the guy who less than one minute prior handed me back my car. I will never come back here.
Frequently asked questions about Mazda Service
How is Mazda Service rated?
Mazda Service has a 3.7 star rating with 26 reviews.
When is Mazda Service open?
Mazda Service is closed now. It will open tomorrow at 9:00 a.m.
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