Mazda at Vacaville

Ariel N 

on BBB

a year ago

BEWARE! I first walked in and was ignored by all staff, including management for about an hour, but I really wanted THIS car, so i waved off the red flag. I finally bought the car and didnt and it had issues the next day. I was advised to take it to a ****** Dealer, and then left with the bill for the diag fees and an estimate totaling over $3,000. I cant make up what I am about to tell you. I eventually was told to bring it back to this dealership ************ and the ************ didnt even know who I was or that I was pro... read more

Pat M 

on BBB

3 years ago

Bought a new Mazda3 here last week late evening as new cars just arrived. Told me I couldn't use my preapproved credit union authorization letter from Befit in Vacaville and credit union would not give me a low interest rate which was not true. Found out later they did submit to credit union but did not follow through and did not tell me. The issue is this, Alim, sales rep, nor anyone else told me or my son who was present that they would **** up the car by $2,000.00! When quoting the price he stated the sticker price from t... read more

Melanie P. 

on BBB

4 years ago

DISHONEST people. They don’t honor their deals. The staff tried to sell us a car we didn’t agree upon at a higher price. (Typical bait and switch) Management and sales associates are DISGRACEFUL and uncouth.